You can now make online booking of tickets for the helicopter services running on the Katra – Sanjichhat – Katra section for Mata Vaishno Devi. The return fare from Katra – Sanjichhat – Katra is Rs 2,010 and the one-way fare is Rs 1,005 (as of September 2018). After confirming the ticket online, you need to carry valid identity proof such as a PAN card, voter ID card, driving license, passport, etc.

I believe this will certainly help a lot more people (mainly physically challenged / unfit or old aged) to visit the holy place and surely is a welcome step by the Shri Mata Vaishno Devi Shrine Board (SMVDSB). Thanks to them for the same as perhaps now my parents can also try to attempt this divine pilgrimage.

You can use the official website to book your online tickets for Helicopter services of Mata Vaishno Devi – http://www.maavaishnodevi.org

Updates – January 2022

  • The Vaishno Devi ticket fare is increased to Rs 1005/- one way and Rs 2010 return as of September 2018.
  • Cancellation of helicopter tickets is allowed now and it can be done till 7 days in advance and a 50% amount is refunded.
  • The reservation starts at 10.00 AM now instead of 00.00 hrs earlier.
  • Online Yatra parchi is now free of cost ( earlier it was at Rs 50/-) and about 15000 parchies are open for booking every day.
  • Online booking of helicopter services for Vaishno Devi opens up 60 days in advance at 10 AM and it can be done a minimum of 4 days in advance of the journey.
  • Pawan Hans will no more operate from 01.04.14, the contract is given to Himalayan Heli Services from 01.04.14 Global & Himalayan Heli Services will operate only.
Vaishno Devi Helicopter Services Official Website
Vaishno Devi Helicopter Services Official Website

Can I get current Vaishno Devi Helicopter Tickets at the counter?

Yes, you can purchase the current helicopter tickets of Vaishno Devi from the ticket counter at Katra. You need to have a valid photo ID proof for yourself and all members of your group to avail the current tickets.

Now, Yatra’s registration slip (parchi) is mandatory to purchase the current Vaishno Devi helicopter tickets at the counter. Please do not fall for any touts or agents and note that the charges of helicopter tickets are Rs 1005 for one way and Rs 2010 for a return ticket. The rates are exclusive of any taxes which will be charged in addition to it.

You may encounter a lot of touts or agents trying to cheat you by charging more money for the Vaishno Devi helicopter tickets. DO NOT purchase such tickets as it is not allowed officially.

Vaishno Devi Helicopter Tickets – Online Booking Process

Time needed: 1 hour

Below is the detailed step-by-step process of booking the Maa Vaishno Devi helicopter tickets online.

  1. User Registration on Maa Vaishno Devi Official Website

    Register by clicking the ‘New User Registration’ and provide all the details.
    Only one user registration is allowed. It is best to register from a network from which you are sure that no one else would have registered before. Otherwise, the website will not allow you to register. Use your mobile network maybe if nothing works.Vaishno Devi Helicopter Services | Registration

  2. Select flight DateTime and check availability

    After successful registration, select the date, route details, flight, and several passengers. Check the availability and start entering passenger details. One user can only book a maximum of 5 helicopter tickets from one credit card or debit card in a month.

  3. Enter passenger details carefully

    Make sure you submit the correct details, double-check before submitting the final step. Once, you submit the details they cannot be changed. Many people make mistakes, so I will recommend that you check all the details twice.

  4. Make the payment

    Enter the credit card or debit card details for processing the payment. On successful payment, you must take the printout of the reservation slip and note down the transaction ID. The transaction will start showing in the Successful transaction history of the home page.

  5. Check transaction status for any errors

    When you are making a reservation and a technical problem happens, make sure that you check the transaction status.
    a. If the transaction status is successful, then you do not need to do anything. Now, you can take the printout of your reservation using the re-print option.
    b. In the case of a failed transaction, you can retry a new reservation. If the amount has been deducted, you can send the email to ‘online@maavaishnodevi.org’ for the processing of a refund. You should provide the transaction details including tracking ID number / Trace number, user ID, and transaction date.
    c. You must send refund requests within 30 days of travel otherwise no refund will be issued.

  6. Take the printout of the Electronic Reservation Slip

    Once you make the online reservation, you should take the printout of the Electronic Reservation Slip (ERS). This will need to be presented with other required documents including an original credit card or debit card along with a valid photo ID address proof. Also, you must save the Transaction ID somewhere for all future references. If you cannot take the printout of the ERS, you can send an email to ‘online@maavaishnodevi.org’ within 48 hours of the transaction date.

Vaishno Devi Helicopter Services | Book Tickets Online
Vaishno Devi Helicopter Services | Book Tickets Online

Important Note – Vaishno Devi Helicopter Tickets

Please note that www.maavaishnodevi.org is the only official website of the Shri Mata Vaishno Devi Shrine Board (SMVDSB). You should use only this website for any online purchases including the purchase of helicopter tickets and SHOULD NOT use any other unofficial means to purchase the tickets. The above-mentioned rates in this article are official rates and only taxes are extra to be paid with it. SMVDSB does not have authorized any travel agent to sell helicopter tickets. Hence, you should not pay any other charges to an agent as it is not allowed officially to purchase tickets by other means.

Cancellation Policy of Vaishno Devi Helicopter Tickets

  • You can cancel the helicopter tickets booked online using the official website only. You cannot request the cancellations over the counter or other means.
  • You will get 70% of the fare in return and 30% gets deducted against processing charges.
  • You can cancel your helicopter tickets up to 4 days in advance before the scheduled date of travel.
  • The amount will get refunded to the same account through which you did the transaction.
  • In case of cancellation of the helicopter flights from Katra to Sanjichhat or Sanjichhat to Katra due to bad weather or other technical reasons, a full refund will be made to you. In such a case, pilgrims should submit their online Helicopter ticket to the respective helicopter operator.

Important Questions – Vaishno Devi Helicopter Tickets

Q1. What documents are required for Vaishno Devi helicopter tickets?

You should carry the original Credit Card or Debit card with which you have purchased the helicopter tickets for Vaishno Devi yatra. In the absence of the original credit card or debit card, you will be denied boarding without any refund.
In addition, you must carry an original valid Photo ID and Address Proof for yourself and everyone in your group, without which boarding will be denied. The documents which are accepted are Passport, Aadhar Card, Driving Licence, Voters ID or PAN card, or any Credit Card with Photo.

Q2. How much time a does helicopter take from Katra to Sanjichhat?

The helicopter ride takes just 8-10 minutes from Katra to Sanjichhat and a similar time it takes to return from Sanjichhat to Katra.

Q3. Do I need to purchase a helicopter ticket for my child?

Children below two years of age are allowed to ride free provided they are carried in the lap of the parents. In case of a dispute, you may be required to present a copy of your child’s birth certificate. So, do carry it with you.

Q4. When should I reach the helipad to board the flight?

You should reach at least 1 hr before the departure of your helicopter flight to Katra or Sanjichhat. If you do not reach in time, you may be marked as NO SHOW and no refund will be issued in such a case.

Q5. How far is Katra helipad from Katra bus stand?

The helipad is about 2 KMs away from the Katra bus stand. You can either walk/hike or take a local auto/taxi to reach the Helipad and board your flight.

Q6. How far is Bhawan from Sanjichhat helipad?

Vaishno Devi Bhawan is about 2.5 KMs from the Sanjicchat helipad. The gradient of the walk is low and simple, you will easily reach Bhawan in an hr or so from the Sanjichhat helipad.

Q7. How many passengers travel in the Vaishno Devi Helicopter Service?

The helicopter will carry 5-6 passengers in one flight.

Q8. Can the helicopter flight be canceled?

Yes, the Vaishno Devi helicopter flights are subject to weather, visibility, and flying conditions. If it is unsafe to travel or fly, the flights will be canceled. A full refund of tickets will be issued in such a case.

Q2. Where can I send a complaint or suggestion about the Maa Vaishno Devi Helicopter tickets process?

You can send an email to ‘feedback@maavaishnodevi.org’ for any complaints or suggestions on the Vaishno Devi helicopter tickets process.
You can also send your complaints or suggestions by mail post to the following address:
Deputy Chief Executive Officer,
In-Charge Operations Wing,
Office of the Chief Executive Officer,
Shri Mata Vaishno Devi Shrine Board,
Katra District Reasi J&K, PIN – 182301

Read More Below:

Briefing Governor NN Vohra, who is the Chairman of Shri Mata Vaishno Devi Shrine Board, RK Goyal, CEO of the shrine board, said after pursuing a transparent bidding process the one-way passenger fare for the helicopter travel between Katra and Sanjichhat had come down from Rs 1,225 per passenger to Rs 699 per passenger from April 1 this year.

Expressing satisfaction over the significant reduction in the helicopter fares, the Governor hoped that a large number of senior citizens and physically challenged pilgrims would get an opportunity to avail of this facility, considering that the helicopter service was now available at a reasonable price. He called for effective day-to-day monitoring of the helicopter operations.

Goyal stated that for the convenience of the pilgrims the board had further streamlined the procedure for ticketing of the helicopter services on the Katra-Sanjichhat-Katra sector.

He added that the passengers, who wished to avail of the helicopter services, could log on to the shrine board’s website (www.maavaishnodevi.org) and confirm an e-ticket after making the required payment.

The Yatris could also avail of the online ticketing facility through the website of the two helicopter operators, viz, Pawan Hans Helicopters Ltd ( https://www.pawanhans.co.in ) and Global Vectra Helicorp Ltd (http://www.onlineglobalhelicorp.com ).

Dr Mandeep Bhandari, Additional CEO of the board, clarified that a pilgrim possessing an e-ticket must carry a valid proof of his or her identity like a passport, PAN card, voter ID card, driving license etc., which bore the name and other particulars of the pilgrim to secure a hassle-free access to the heliports at Katra and Sanjichhat.

He advised all pilgrims, who intended to avail of the helicopter services, to secure a confirmed ticket before finalizing their travel plans.

Source: e-ticketing for helicopter services to Sanjichhat begins

Conclusion

I am really happy to see how online services by the various departments are getting better every passing year. Similar examples can be seen by both Kullu Administration for launching the mobile app to issue Rohtang Pass permit and Leh Administration to completely make the Ladakh Inner Line Permits process online which helps thousands of tourists every year.

Have a travel question?? You can subscribe to my YouTube channel and leave a comment to ask your travel questions about traveling to the Himalayas.

I will be happy to answer your questions in the comments section below. Though about 2000 comments already on this article have most details in them, so maybe try to search the page before asking the same question.

Jai Mata Di !!


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I am Dheeraj Sharma - a traveler, techie, and Himalayan lover. Since 2009, I have been helping thousands of travelers every year plan memorable & budget-friendly trips to the Himalayas - Smartly, Safely, and responsibly.

1,979 Comments

  1. Comments section gets closed in 90 days. To ask your travel questions, you can follow my YouTube Channel for a faster reply or for a much slower reply follow me on Instagram. :)

  2. Hi All,

    I have a situation here. I have reservations for helicopter trip for 26th July. I forgot my PAN card back in US and PAN card detail is the one on my reservation. Will my passport work?
    Second for my kids, i had given the passport numbers on the reservation and their passports are in US consulate for visa renewal but I have their zerox.
    Anyone faced or saw such a situation would help…

    • Hello Sanjeev,

      Well, this seems an issue. Do get the copy of that PAN card anyways otherwise it may be hard to convince them. I think they do check the id number with which booking was made. For children, I think copies of passport should be fine.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  3. Viharsh Bhardwaj on

    Dear Mr. Dheeraj,
    Greetings for the Day!!! & Jai Mata Di,

    This mail is with reference to the difficulty, that I am facing in login with maavaishnodevi.org, I am entering my user id and my password very correctly but neither its getting logging nor its giving any error massage. To confirm my user problem, I make one more user account with my brother information, but situation is same.

    Please do let me know, how do I can book chopper service from Katra to Sanji Chat to and fro.

    Thanking you in advance.

    Jai Mata Di

    • Hello Vihrash,

      Jai Mata Di!!

      Try to use, Internet Explorer version 9, 8 or 7 and then try again, it should work. In Internet Explorer, you can open the website and then press F12 key. I bar at the bottom will open up where you can change the version of your browser using last to menu items. The wesbite will load again as you change the “Browse Mode” and then once, it is reloaded, try again login. This should work.

      Regards
      Dheeraj Sharma

      • Dheeraj ji,
        Jai Mata di,
        I am finding it extremely difficult to log in with my earlier ID.
        plz help me

  4. Nitin Jain on

    Hi Dheeraj,

    Thanks for all the good work you are doing to help all yatris 🙂

    Have couple of queries hope you will be able to guide –

    I have booked tickets for 21st Sept to Jammu. I would like to know is this time ideal to visit Vaishno Devi? I mean will it be cold or rainy den ? Secondly how can I get VIP pass (cousin is in Army , I prefer to go walking only. But going for the first time so I am not aware of processes…If any further queries will drop message again.

    Thanks!!

    • Hello Nitin,

      Jai Mata Di!!

      Yes, it is a fine time to visit I think as weather would be pleasant and I hope monsoon resides by that time. If you are going via Helicopter both ways, then you get a VIP pass otherwise you cannot unless you have some hold of VIP personal who can get you one, may be talk to cousin in the Army and ask him, if he can help on the same. Most likely, he would be able to do so.

      Regards
      Dheeraj Sharma

  5. Hi, I am planning my journey to “Jai mata ki” with 2 kids and 5 adults. Is helicopter tickets available in July last week or august first week? Thank you.

    • Hi Smita,

      Please check the official website as mentioned in the detailed process in the comments above, where you can find how you can book tickets online on the official website. This website is for informational purpose only.

      Jai Mata Di!!

      Regards
      Dheeraj

      • Hi dheeraj,

        I have made both way-helicopter booking in which the return is next day. I checked the hotels but couldn’t find any rooms available in bhawan. Do we get dormatry at bhawan… We r 6 people and 1child…. How will we spend thecnight.

        Also for 2people id proof given was bank passbook… Do we need to carry bank passbook for them or if they carry thr PAN CARD, it will work??

        Please let me know about the dormatory booking at bhawan… How to book thr room or anything there.

        Regards,
        Bhawana

        • Hello Bhawana,

          I do not have the idea on how to book the dormitory there. Regarding passbooks, the PAN cards proof may work if they are not the ones who did the bookings. Otherwise, you can always carry a photo copy of passbook front page with you.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  6. amit shrivastava on

    i have 4 adults and one child (5 years old) with me to visit vaishno devi.hele service provider books only 5 tickets at a time. can 6 persons travel (including child) in one go by helecopter? please tell

    • It depends, but mostly as per experience of people above they do accommodate complete family in one trip mostly.

      Jai Mata Di!!

      Regards
      Dheeraj

  7. PAWAN GOUR on

    Dear All

    I am going to book one way Ticket( Katra to sanjichat), Do i need to arrange Yatara Prachi Seperatly. OR i will get the same At sanjichat. How much time it will take to get down to katra ourself. aged person 45-52 Bracket

    • Hello Pawan ji,

      Yes, you will need the Yatra Purchi in case of one side ticket. It will take about 3-4 Hrs to reach down from Bhawan but in any ways depend upon the stamina and pace you walking down

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  8. Vikas Kamra on

    we are requested to you pleae booked three tickets for helicopter services of ma vasihno deve darshan

    • Please use official website for ticket bookings. We on this blog, just help you provide the information and do not do any bookings.

      Jai Mata Di!!

      Regards
      Dheeraj

  9. sir plz tell me iz there any need to buy the parachi whn we'll go by helicopter one side only(from katra to sanjhichat)plz reply asap

  10. Hi everyone…Thank you once again, Dheeraj for starting this thread.. it has helped a lot of mata ke bhakts to make their yatra more comfortable…

    I did my yatra in june and these are some of my observations… hope it answers few of the questions and helps a few people..

    1. There is a very well regulated prepaid taxi service from Jammu to Katra.. the rates are printed and put on their board and range from Rs. 800 to Rs. 1800 (depending on the vehicle) for a oneway drop. Hence, do not book any hotel pickups which are usually more expensive..

    2. If you have booked a return ticket by helicopter, ur return timing is predecided and u do not have a choice in that. There is an approx. 3 hr. window for the darshan which is a comfortable time.

    3. you do not need to take any yatra parchi… at the sanjichhat helipad, u will be issued a VIP darshan pass..

    4. the bhawan is approx. 2.5 kms from the helipad.. u can choose to walk or take a pony there.. lookout for printed boards with the union rates mentioned and pay only tht much…

    5. when u reach bhawan ask for the locker rooms… they are a little hard to locate and if u go ahead the security will send u all the way back… hence, keep a lookout for the sign for the locker rooms or keep asking the locals… u will not be allowed to take any leather items, cell phones, cameras, eatables, water bottles, pens, sharp objects etc. etc..

    6. once u hv put ur stuff in the locker room proceed for gate no. 5… now there r 2 such gates… ask for the security guard for the one where VIP pass holders are allowed to enter..

    7. once u enter from the correct gate, it wud take abt 10 – 15 mins to reach the mata's sanctum sanctorum.

    8. If u visit bhaironji temple after this u can just about make it to sanjichhat in the stipulated 3 hrs.. however, if u hv people with u who cant walk fast, i suggest give this a miss as it would be cutting it too short.

    hope this throws enough light on the process and also answers some of the general questions…

    Jai Mata Di!

    • Thanks alot Saurabh for sharing such wonderful inputs with all other pilgrims. This would indeed help many of us with their common questions.

      Regards
      Dheeraj Sharma

    • Thanks alot Saurabh for sharing such wonderful inputs with all other pilgrims. This would indeed help many of us with their common questions.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Thanks a ton!

      Though i have got my return tickets (4 of us) for Aug mid, but was apprehensive on whether we would be able to complete the darshan within 3 and a half hrs.
      Thanks for the info on VIP passes.
      Any idea about rains during Aug mid. does it upset the helicopter schedule?

    • A.KAILASNATH on

      Very useful and helpful information for first time visitors like me. Thank you very much Sir !. KAILASNATH, HYDERABAD

  11. Neha Verma on

    Hiii,

    kya ap mjhe ye bata sakte hai ki katra se helicopter k kya charges hai….

    • the charges for helicopter are 700 per person…and whts ur journey date.?? Because the tickets till 23 july 2012 has been already booked….

  12. plz any one can tell me.. if i'll go through helicopter service from katra to sanjhichat. there is a need to buy the yellow parchi?????

  13. Ashwani Baweja on

    Hello Sir,

    How far is Katra Helipad from Katra Bus stand. How much time it'll take. Do you recommend any hotel/Shrine board rooms near Katra Helipad.

    Jai Mata Di

    Rgds

    Ashwani

    • Sorry Ashwini, I do not have idea about any hotels there but AFAIR Katra bus stand is very much near to Katar main chowk from where the helipad is not that far. I think someone who has done it recently might be able to provide the exact timings on the same.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Tarun Bharti on

      maximum 15 min. by auto from katra main chowk/bus stand to helipad, then please go 1 hour before at helipad because at there they first check your Original ID card then they weight your body after that they will issue the boarding pass then you have to wait for your turn ,

      if you have return ticket also then at sanjichat(means upper helipad) they will issue a VIP pass , if you have only one way ticket then they will not issue the VIP pass .

    • Tarun Bharti on

      If you are 3 years 1 day old then you should have helicopter ticket

      but dont show this , tell them that baby is 2.75 years old, dont tell them the actual age

    • RAJESH AWASTHI on

      MERI BETI 3YEAR KI HAI KYA USKA BHI HELICOPTER KA TICKET LAGEGA?

      • Rajesh bhai, bas batana mat ki vo teen saal ki hai, keh dena ki 2.5 saal ki hai abhi, fir nhn lagegi.

        Jai Mata Di!!

        Regards
        Dheeraj

  14. Jai Mata Di,

    I just visited Mata Vaishno Devi Bhawan on 4/5 june and wanted to share my experience with you all w.r.t helicopter journey. First of all I would thank Dheeraj ji for starting such a helpful blog with all relevant info.
    I took helicopter service and would like to address some concerns which I still see coming up on the blog and I too had before the trip:
    1. You need to have a return ticket for priority darshan.
    2. Return ticket may not be booked in one go. i.e You can book 2 one way tickets separateyl, 1 from Katra to Sanjiichath and other from Sanjichath to Katra. This will be counted as a return ticket and you will get priority darshan.
    3. This way you get the flexibility of chosing your return time as when you book a return ticket then you only get 3 hours and many people miss visiting and darshan of Bhairav Baba mandir.
    4. At katra the only important thing that is checked is your photo id. also please dont carry any mirrors, but if you are able to pass through security without being detected then no problem.:D
    5. the seating capacity of helicopter is 6 person, they weigh you and then alott group accordingly. on request they allow all family members to be in a single helicopter.
    6. As rightly pointed out, Sanjichath to Bhawan takes 45 mins.
    7. At Bhawan you get to have a priority locker facility at niharika (i dont recollect the name properly), it is a vaishnodevi trust rest house near the snaan ghat.
    8. there you keep your stuff and then mmove through gate no.5 (if i recollect correctly and the gate is just below niharika max 20 stpes from there.
    9. then you move along the queue and get blessings of vaishno mata ji.
    10. if you have 3 or more hours on your hand then catch a horse and you can visit bhairav baba mandir and return to sanjichath.

    the most important part is you should collect YELLOW parchi while moving out of pawan hans office at sanjichath. they will write the no of people and also provide you the gate number to enter. (as explained earlier only return ticket passngers get this facility)
    No Yatra Parchi is required. the yellow parchi and your boarding pass acts as a proof of your travel.
    I hope I have answered most of the queries of passengers related to helicopter service.
    wish you all the best for the yatra.
    Jai Mata Di

    • Hello Gaurav,

      I am planning to visit Vaishnodevi this weekend and wanted to know if you booked the helicopter tickets online or did you take help from travel agent. Please share contact info of travel agent, if available.

      Jai Mata Di

      • Hi Saitsh,

        Jai Mata Di!

        I booked them online. But there was one person who took help form travel agent and got his tickets booked form him without proper photo id. there were 6 family members and they were denied boarding the helicopter. Please note that your photo-id number is clearly printed in the ticket that you have.

        Jai Mata Di

    • Hi Gaurav,

      Jai Mata Di!!

      This is an awesome update and thanks alot for sharing such a useful information to all of us here. I am sure many would be helped by this info wrt their doubts.

      Regards
      dheeraj

    • I am going to vaishnodevi on September but i am unable to book the tickets of helicopter from the website. Can you please tell me the procedure to book the tickets since i am unable to register my details in the format given in the website.

      • Hi Soumi,

        If you live in Delhi or Mumbai, contact the local offices of Pawna Hans where you might get the ticket. For September tickets, you cannot book online because tickets can be booked only 30 days in advance of the travel.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

        • hi dheeraj
          did u have any idea of idividual poojan which is offered by shirne board i means hawan @cost of 5100/- with four family member did u know the exact timming of hawan ,on site they told rthat we have to report at 8:00 am . and canu tell me the duration of hawan

    • hello gaurav thanks for guidance .that clear lots of my doubt.
      did u have any idea of idividual poojan which is offered by shirne board i means hawan @cost of 5100/- with four family member did u know the exact timming of hawan ,on site they told rthat we have to report at 8:00 am . and canu tell me the duration of hawan

  15. vicky pandey on

    hi sir,i am in jammu at present i don’t book ticket online but i want to book ticket your counter in katra it possible ….pls tell me

  16. Hi,

    I am planning to visit to pilgrimage with my parents on December 2012 I want to know after booking the return ticket of helicopter can i visit badrinth temple after taking mata darshan ? If yes then how can i manage the helicopter timing to come down.

    One more thing i want to ask is the distance between sanjhichhat to temple is how much ? is there any battery car who can help handicap persons

    • Tarun Bharti on

      1.Sanjhichhat to bhawan 2.5 km far (about 45 min.)

      2.helicopter staff will give you only 3 hours for darshan

    • Hello Mandar,

      I am not sure what you wanted to ask here, Badrinath is in Uttarakhand and gets closed by November.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

        • Hi Mandar,

          I guess, Tarun's reply has answered your query. If you still have any please let us know. I do not think any car operates but yes, palkis and mules does operate there.

          Jai Mata Di!!
          Regards,
          Dheeraj Sharma

    • Hi Kapil,

      The rush is usually there but not as much as in the current month due to vacations going on. Vacations in schools get over by first week of July, so I do not think you will get rush as compared to what it would be today.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  17. Hello,

    If I stay in a hotel located in Katra, will my vodafone network work?

  18. rupal bansal on

    hi..i need 4 helicopter tickets from katra to bhawan or sanjhichaat on 24th june 2012. i tried on website 1 month back but failed. is der any other way i can book??

    • Hi Rupal,

      As suggested above, try hotels/travel agents based in Katra or Jammu in such a case. If you living in Delhi then go to Pawan Hans office and buy tickets there near Safdarjung Airport.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Hi Dheeraj,

        Can you please let me know how many days before the planned date of yatra do i need to go the pawanhans office at Safdarjung Airport to book tickets?

        Jai Mata Di !!

        • Hi Sudipto,

          I am not sure about that but you can check from them via phone. I hope they pickup phone at their main office at least or if you go by that way then check with them.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  19. Hello Dheeraj,

    My parents plan to visit Vaishno devi shrine on 21st june (day after tomm). As I read in the comments, all tickets for helicopter ride get booked a month ago. So is there any other way (physical counter / agent) that they can book helicopter tickets for 21st June? I tried calling their helpline, but none of the numbers seems correct.

    Please reply asap.

    Thanks in advance.

    -Tejas

    • Hi Tejas,

      Only some travel agent would be able to help you on this who is based in Jammu or Katra and even for them for such short notice and in such peak season, it will be difficult. But, you can give a try.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • @Dheeraj Sharma

        Two of our friends are planning to return from Sanjichatt to katra by helicoter…learnt some special entry pass for bhawan are available for the yatries having helicopter bookoing…do you have any information as whom to contact for the same…??

        • Hello JK,

          As mentioned in above comments, you get the special pass only when you have return ticket where entry is done from a special gate and helicopter service provider gives you that pass. If you have a single side ticket then I guess you are allowed to enter from somewhere mid, not right from the start of the queue, if I remember correctly.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

        • @Dheeraj Sharma …thanks for your kind and quick response…i had one more query..are yatries who wish to get holy Amarnath darshan through Pahalgam route allowed to return through the baltal route ??…where from can i obtain more information…

        • Hello JK,

          Yes, I do not see any reason why they won't be allowed to do so. Infact many people follow their joruney this way only so that they see both ways.

          Regards
          Dheeraj Sharma

    • Tarun Bharti on

      @Tejas

      you can ask your hotel staff at katra , they can arrange the tickets, becaue some kota is there for heli tickets and they buy the ticket under that kota , but they charge very high,

      I visited there on 9 to 11 june this year via helicopter, and I noticed that many peoples riding with helicopter , they buy the tickets from their hotel on the same day, and also I saw that from Sanjhichaat to katra(return) , tickets are vacante and many peoples on 11 june around 4.00 PM buy the tickets form Sanjhichat counter.

  20. Hi Deeraj

    Thanks for ur info.

    I hav one more query.

    As per recent info. Airtel prepaid works in J&K. Is it true? OR

    Shall i go for postpaid only?

    Plz reply soon.

    • Tarun Bharti on

      @Raj

      as per my knowledge only POST-PAID mobiles will work

      and

      no pre-paid mobiles will work at there ,

      In my family we have pre-paid — vodaphone, tata , and bsnl (post-paid) mobiles , all mobiles not work there but bsnl post-paid work at there.

    • Hi Raj,

      Guess, already it is answered and yes, only Postpaid works. BSNL has the best coverage followed by Airtel.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  21. Sanjeev Narula on

    Hi,

    I am planning to book a room at Niharika bhavan. Does anyone know what's the checkin and checkout time? I coudn't find it on the official site?

  22. is it correct if i opt for agencies like dreams valley travels or kalra travels,who make arrangements on packages which includes pick/dropm jammu,hotel stay for a day,helicopter booking up/down from vaishnodevi shrine,for an amount of 6000/- to 9000/-.Are they genuine,reliable and honest and whether they really do their jobs…………

  23. is it advisible to avail the packages offered by various agencies like dreams valley travels,kalra travels,who offer pickup/drop from jammu,helicopter up/down from shrine,darshan,hotel stay in 3*** hotels by charging 6000/- to 9000/-.Whether these3 agencies really do their jobs with honesty and sincerity,as i am likely to book through them………Shashi Kokatnur

  24. Tarun Bharti on

    Recently I visited Mata Vaishno-Devi , my experience as below:-

    1. Please don’t plan to go in MAY and JUNE as a very huge rush is there at this time,all hotels charge almost 3 times, all other things are not available easily.

    2. YATRA PARCHI –

    via helicopter (with return ticket)—No need to take any yatri parchi .At Sanjhichat ,one counter is there, they issue a VIP Parchi . in this you have to take cloak room –4 and entry via gate no.5. (save too much of time and tension).

    Without helicopter – In May and June – please book the yatri parchi by internet/online in advance because at that time about 1 km long line is there.

    3. HOTEL — In peak season , please book hotel via ph in advance , n in normal time , hotels will available easily

    4. Camera—Video camera is not allowed in Helicopter, but still-digital camera is allowed without any extra activity.

    • Hi Tarun,

      Thanks alot for sharing this experience with all here, I am sure it will be useful for many pilgrims.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • hello dheeraj
        i m going to mata darshan i want to know the capacity of locker which provided at katra and bhawan .can i put my trolly suitcase in it.or only bags are kept in it
        and can u tell me how much time it take from katra bus stand to katra helipad

        • Hi KS,

          It will take about 15-20 minutes max to reach the helipad from bus stand. For locker, since I have never taken it so cannot comment upon the size it can hold.

          Jai Mata Di!!

          Regards
          Dheeraj

  25. Bhanu Pratap Singh on

    Hi Dheeraj and all

    Just now My parents visited Maa Vaishno devi by helicopter.

    Thank you for your great help,

    This web page is really helpful for those, who want to go Mata Darshan.

    Jai Mata Di!!!

  26. @dheeraj

    there were no available tickets for the 7th of july on the website. I was wondering if there was any other way, say through some travel agent to book these tickets. thank you

  27. Hi Dheeraj,

    Thanks a lot for creating such a useful forum. I got lots of helpful information from here. From this forum I came to know that video camera is not allowed to carry in helicopter and Vaoshnodevi darshan. Could you please tell me whether we can carry Digital Still camera in the Helicopter and in Bhawan? And for that should we take any special pass?

    Also, I have booked our helicopter ticket using my friends credit card. Should I represent the card as proof at the time of boarding?

    Thanks,

    -Debanjan.

    • Hi Debanjan,

      I guess yes the digital still cameras are allowed to be taken and you do not need any special permissions. Also, to be on safer side carry the card in original as well along with photocopies of it.

      Regards
      Dheeraj Sharma

  28. Hi Dheeraj, Thank u 4 ur reply…I had wrote an e-mail to Online@maavaishnodevi.org regarding typo error in gender they have replied following.

    Dear Yatri,

    !!! Jai Mata Di !!

    We regret that no changes in the reservation are permitted once the Ticket is issued.

    Sorry for the inconvenience caused.

    Thanks & Regards

    Online

    Shri Mata Vaishno Devi Shrine Board, Katra

    I m really worried if they wl allow my brother to board in helicopter…pls tell me will it cause any issue??

    • Hi Raji,

      It seems this could be standard reply by them and I feel there shall not be much of an issue there as it happens with Airlines as well. If I remember correctly, one of the readers above made the similar mistake and he did not find any trouble. Just try to browse the comment and if you want let me know I will share his email with you but with sore eyes right now cannot search for it up in comments 🙁

      Jai Mata Di!!

      Regards
      Dheeraj

  29. Ronson Dsouza on

    hello sir, can u tell me the helicopter timings to vashnavdevi temple every day, and cost of the journey

    • Hi Ronson,

      If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      • Sanjeev Narula on

        Hi Deeraj,

        Has the process of confirmation changed. I am unable to see a devotee zone? I just booked a return trip and got an email from online@maavaishnodevi.org saying your transaction was successfull. If I go online and look at the Helicopter transactions section, I can see the transaction and when i click on Reprint it brings up a Passenger travel document with my details, amount paid and terms and conditions and also the PNR number. I was not able to find status anywhere? Should I wai9t for another email or this is the confirmation?

        Jai Mata Di.

        Regards,

        Sanjeev

        • Jai Mata Di, Sanjeev bhai. Sorry, I do not have idea if the process has been changed or not. There should always be status for the transaction and I am not sure why they have removed it. Let's wait for a day or two and then see if some status comes up. However, getting an email for success and PNR does also states the confirmation somewhat.

          Regards
          Dheeraj Sharma

  30. babita sharma on

    how can i manage my parents to go to mata as i have not gate helicopter tickets.

  31. siddhartha sharma on

    sir

    i have got only return ticket of helicopter for my mother from sanchhighat to katra of 18.6.12. i have not a ticket of helicopter from katra to sanchhighat. can i return this ticket and book ticket for new date

  32. babita sharma on

    sir

    i have got only return ticket of helicopter for my mother from sanchhighat to katra of 18.6.12. i have not a ticket of helicopter from katra to sanchhighat. can i return this ticket and book ticket for new date

  33. Tarun Bharti on

    hi.

    I dont book the hotel in Katra for 10 n 11 june , can I get hotel easly at the time I reach there i.e. on 10 june morning wothout any problem , as very heavy rush is there at that time,

    please anybody have any information then post here ,

    • Tarun, better book the room to avoid any hassles because being summer holidays this is peak-est of season there and you might end up without accommodation.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  34. is it okay if we book package tour of maata vaishnodevi with pick/drop,hotel in 3 star,helicopter to/fro,darshan,breakfast/meals etc say for charges between 6000-8000.whether these travel agencies are genuine and whether we really get all these services as promised by them

  35. have daily checked to avail the Helicopeter seva,but did not see that there is any seat is avaible , I need 4 tickets on 23rd with returing..but all are already booked, can I do sum other thing

    • Hi Varun,

      You need to get in touch with some local travel agent in Jammu or Katra in such a case.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • hi all. This is suyash. Just now visited Maa Vaishno devi by helicopter… My experience.

      1. Tickets booking: It can only be booked through website. one month before @ 12 am sharp. It takes hardly 1-2 mins to be filled up. If not successful, den try after 5-6 hrs, as some seats get free after sometime, due to system error.

      2. Yatra parchi- No online yatra parchi required. It is issued directly when u get down at sanjhichat counter.

      3. Special entry- Direct entry into temple from one of the gates. No que outside temple.Q inside temple will be dere.

      4. Room booking: Always try 4 booking rooms through the website, as its d best accomodation in the area. Even dormatory is also worth it.Better than the average and medium/ cheap class accomodation.

      5. Bhairon baba darshan: No parchi required for darshan. Q is also not as big as Mata's darshan.

      6. Mobile connections: Only postpaid connections work in J&K. No prepaid will work.

      7. Global vectra: Althogh I had booked through Pawan hans. Passengers of Global vectra are accomodated at pawan hans only.Pl contact the Pawan hans office at Katra itself near bus stand.

      8. I cards: Pl do carry ur I cards, as it would be required compulsarily.

      Hope some of the doubts are cleared. pl let me know, if I could nyhow be helpful.

      • Hi Suyash,

        Thanks alot for sharing these details and your experience with us. One query that many people asked and I am not sure about is that do they accommodate people from different time slots? I mean if one family has booked 3-4 tickets in one slot and 1-2 in other, can they all be accommodated in one flight or the authorities follow strict time guidelines?

        Jai Mata Di!!

        Regards
        Dheeraj

        • Hi Dheeraj,

          It totally depends on the rush and on the discretion of the staff attending.

          I have seen, they accomodated some people and in one case, they made to sit even a child of 15 yrs alone in other filght.

          Totally a government way of doing the things.

          very unprofessional people.

          A request can be made for the same.

      • Hi Suyash,

        Thanks for sharing your experience.

        One of the other most common questions many (including me) have is whether they issue VIP Yatra parchi to passengers having only one way helicopter tickets (Sanjhichat to Katra).

        Let us know in case you have any information regarding the same.

        Thanks!!

        • Yes as per some comments above, they do give VIP Yatra Purchi for people having one way ticket as well.

          Jai Mata Di!!
          Regards
          Dheeraj Sharma

      • hi frns…

        VIP PARCHI FOR HELICOPTERS:

        For the both way travel, they issue some VIP parchi, where the entry is directly into the temple and darshan will be very fast.

        For one way travel, from katra to sanjichat: Its not actually the VIP pass, but they issue the same parchi, the benefit is that they allot the gate no at the same instance, so the Q for obtaining the Gate no is ommitedand the direct entry from the ref gate is permitted. It saves a lot of time, as you directly enter the Temple with one of the gates and the Darshan will be in maximum half or one hr time.

        For One way from Sanjichat to Katra, helicopter ticket: I dont think any kind of pass will be issued, as its a return journey ticket, which is availed after u have already taken the Darsan…

      • hi.thanks for the info.bt i need to know the ticket fare.plz do tell me. as i hv tried every no. possible bt it is either switched off or not available.

        • Tarun Bharti on

          @Neha

          for Helicpoter fair — Fare Rs.699 /-

          Transaction Charges Rs.11.37 /-

          Final Cost Rs.710.37 /-

          this is for one person for one way

        • thank you Tarun.plz also tell me how can i find available dates on which booking can be made.do i hv to login on its site?

        • Tarun Bharti on

          @Neha

          If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

          For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

          As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

          Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

          Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

          This information is posted by Mr Dheeraj

  36. Bhanu Pratap Singh on

    Hello Dheeraj

    I have some doubts, Please clear these doubts.

    Is Yatra Parchi compulsory for Heli Passengers?

    If not, then can we go bhairo mandir without parchi.

    What about room booking facility in bhawan and how much their charges?

    Which is the best prepaid mobile works in bhawan and katra?

    • Hi bhanu,

      1. I guess you do not need Yatra Purchi in case you are Heli Passenger
      2. Never booked the room at Bhawan. Check the official website if it is feasible to book from there.
      3. I guess no prepaid connection work in Jammu and Kashmir including Vaishno Devi.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  37. Bhanu Pratap Singh on

    hello Dheeraj
    I have booked 3 tickets for 2/6 with Global Vectra and tried to contact shrine board and global vectra but no one is responding if any one get any update plz post detais it will be very helpful for me.
    Jai Mata Di…

    • Nishchint Chhabra on

      पिआरे मित्रो जिसने बी ग्लोबल वेक्टर से बुकिंग की हुई है उनको गब्राने की जरुरत नहीं है मैंने पता किया है उनको पवन हंस service दे रही है

      • Hi tarun,you mean 23rd 12 am or 22nd 12 am which would be tonite.Also incase i am not able to get the tickets online are there any hotels or agents in katra who can help with the same..thanks

    • Hi Pradeep,

      If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      • Hi Dheeraj,,

        i am not able to make an amount on the official website for doing online booking for helicopter.

        so was just wondering if u already have login details n cud u plz share wid me?

        it wud ne a great help

        • Hi Prachi,

          I could not get the question. Do you want to know the price? And, also bookings shall be made only with the account id for which you can show the PAN card details.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  38. samaresh kumar singh on

    request for 04 seat from Katra to Sanjichat, fwd details for online booking on 21 May 2012.

    • Tarun Bharti on

      @Samaresh Kumar

      for Helicopter ticket you have to book online only,

      online tickets booking start 30 days before mid night and all the tickets book within few minutes (around 2 to 3 minutes in night at 12:00)

      and for online just make a ID on the internet site of SHRINE BOARD OF MATA-VAISHNO , then before 30 days , you can book heli tickts , hotels at mata darbar, yatri parchi,

      just go to that site then see it you will get all the information

    • Hi Samaresh,

      If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  39. Prathamesh on

    Hello Dheeraj ji,

    I am visiting mataji temple with 9 family members. But only 2 members got helicopter tickets for katra-sanjighat journey and all the members have helicopter bookings for sanjighat to katra.

    So my doubt is will my other 7 family members with only return tickets get the benefit of VIP line? And do they require yatra parchi?

    Please reply as soon as possible. Jai mata di!

    • Hi Prathmesh,

      I am not sure if you get the benefit of VIP darshan or not with one side ticket. Logically you shall get. Again, not 100% sure about the Yatra purchi for one side ticket.

      Jai Mata Di!!

      Regards
      Dheeraj

    • Tarun Bharti on

      @Prathamesh

      when you are going , because this querry asked by you is same problem to me also , if you get any detail please post here also so that me and other persons also get this valuable information .

  40. Hello Dheeraj,

    Thanks for the informative blog. This is extremely helpful for anyone planning a Mata Vaishnodevi trip and is a must read including the comments from other people.

    We are planning darshan in June and have booked the helicopter tickets as well. However, now we have a few concerns (mentioned below) and your comments (or anyone else who has an idea) on the same would be highly appreciated.

    1. Tickets for both the parents are scheduled for 9:10am and for one child is @ 12:00pm. Hence, just wanted to check if they (Pawanhans mgmt at Katra) would be flexible enough to accommodate the child with the parents.

    2. One of our friends has got the 11am slot; so would it be possible for him to get along with us (at 09:10am). As per the comments on your blog, the timings are not of great importance and they just squeeze everyone on first come first serve basis. Let us know your thoughts.

    3. If anyone has only one way helicopter ticket (Sanjhichat to Katra), then can they use the VIP queue for darshan. Also, do they need to buy the Yatra Parchi?

    Any comments on the above raised queries would be helpful.

    GENERAL COMMENTS:

    For all others looking for heli bookings at 00 hrs, pls ensure that you have good internet connection and seize on any tickets that you can get your hands on. There is huge demand and you would notice that most of the tickets are blocked within seconds. Then we just have to scramble for whatever we get. We had tried for almost couple of hours and then finally managed to book 4 tickets but unfortunately in different time slots. I believe there are a slew of agents in Jammu / Katra who are highly active and book majority of the tickets for their clients.

    Jai Mata Di!!!

    • Hi,

      1. I guess accommodating them shall not be problem for the time slots, may be they allow that. I am not sure if you get the benefit of VIP darshan or not with one side ticket. Logically you shall get. Again, not 100% sure about the Yatra purchi for one side ticket.

      Jai Mata Di!!
      Dheeraj

  41. Hi dheeraj,

    By any chance is it possible to get a ticket for the 18th may for katra to sanchi….for 5 people?

  42. Anuj Gulati on

    My Mistake my person book 5 tickets online Actually we are not changing

    in ANY person to other person

    i m just verify the ID proof's of all the persons that's it……

  43. divesh anand on

    sir i have got oriental bank of commerce international debit card

    can i book using this card

    please reply asap

    • prashant pathak on

      yes divesh u can book tickets from ur debit card,at payment gateway there is option"other bank debit card"u can select that option

  44. NITESH KUMAR on

    hi dheeraj bhai
    thanks for giving valuable info regarding yatra. we want to make yatra on 06/07/12 .and want to make heli darshan my doubt how much timegap should be kept return and onwars journey. for complete darshan from sanjivchat how much time will take.pls help in this issue thanks in advance
    nitesh

  45. Dear Dheeraj,

    I have made helicopter bookings for maa vaishno devi on 11th and 12th of April. Since yesterday I have been trying to login but my password does not work. When I try to retrieve my password, it says id does not exist. I have the booking confirmation emails from online@maavaishnodevi.org which contains the transaction id. I tried calling the online services also but no help.

    Is there a way I can get the print out of my tickets by going to any of their offices or on the spot?

    Please reply soon as my tickets are from 11-May-2012

    • Hi Parag,

      Try to create the new ID using same credentials on this new site but ONLY use Internet explorer 6,7,8 otherwise it will not work. Didn't you get the confirmation email? You can take its print-out in worst case.

      Jai Mata DI!!

      Regards
      Dheeraj Sharma

  46. govt has grounded global vectra heli. what would be the fate of those who booked with global vectra

  47. Tarun Bharti on

    Hi Dheeraj

    Iam planing to travel via helicopter (return also) on 10/06/2012 , but my agent telling me that between KATRA to Sanjichatt flight and Sanjichatt to katra return flight only three hours 30 minutes difference is there , it is possible that within 3 hrs 30 min we can comlete our prayer (mean between 3 hrs 30 min. we travel from Sanjichatt to main mata darbar + complete all formalities + darshan + return back to Sanjichatt ) so that we can take our flight toward katra.please reply as soon as possible I will become very thankfull to you

    • Dear Dheeraj,

      Thanx a lot for your supports, I have the same question wat Tarun has askd..I want to start my heli at 12:30 Pm on 8th June, wat is the best suite return time please suggest

    • sanjichatt to mata darbar is not a big distance. at reached darbar, u just hv 2 show ur boarding pass from sanjichatt to katra & u will get immediate darshan. nothing 2 worry. jai mata di.

  48. bhupinder on

    hello evry 1… This blog is providing a lot more info.. but pls resolve my query also…as its clear that we dont need yatra parchi with helicopter ticket… But after how many hours we should book return ticket after darshan, from sanjhichat….pls answer

    • Bupinder, try to keep a gap of about 6 Hrs at least between return flight to do the journey upto Bhaironathji Mandir including Darshan at easy pace, otherwise you will be just rushing through it.

      Jai Mata Di!!
      Dheeraj Sharma

      • I dont think we have a choice out there. When u book a Katra – Sanjichhat – Katra ticket, the onward and return timings are predecided. at least that is what happened when i booked. So, if u book katra sanjichhat at 10.00 then ur return is predecided at around 13.30.

  49. NITESH KUMAR on

    how much time will take vaishno devi darshan from sanjichhat

    • Nitesh,

      Bhawan is about 2.5 KMs from Sanjichatt and will take about 1-1.5 Hr to reach depending upon the speed you take and then the similar to return. Depending upon the length of queues (even VIP ones), time can be decided for Darshan.

      PS: Please do use CAPITALS while commenting on the blogs or other public forums.

      Jai Mata Di!!

      Regards
      Dheeraj

      • Dheeraj bhai … it took 3 secs n I missed all heli tickets I cudnt book for 8th june. 🙁

        • bhupinder on

          Sandeep ji 12 baje k baad kab tak tickets available rehti hain? I mean with in 5 mins book ho jati hain kya sab?

  50. Sarita sinha on

    Sir,

    I made booking for my family members(3 Adults +2 children(11 & 5 years) details are given below but at the end of the process I saw its in fail transaction history.I made a payment from my SBI Debit card.What should I do now ?pls help me

    Transaction ID MVDH47872

    Date Of Journey 06-Jun-2012

    Journey Time 14:30

    Date Of Booking 07-May-2012

    Transaction Amount Rs.3551.83/-

    • Hi Sarita,

      I guess you should wait for few days and then may be email them again. Otherwise, you can check comments below by various other devotees which helped them with their refund. Vinay also quotes in above comments:

      Here are some contact numbers which might help yatris.
      System Division: 01991-232820
      OnLine Section: 01991-232887

      I had an issue with my booking and called Online section, they were very helpful.

      Shubham also quotes in above comments:

      Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

      But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

      So, to help you people, I am providing the details to process the refund.

      All you need to do is to drop a mail to:

      tarunkumar.pawanhansvd@gmail.com and
      pawanhans.vd@gmail.com.

      Also, please provide all the details which includes:

      UserId:
      TransactionDate:
      TraceNo:
      OrderNo:
      TrackId:
      Travel Date:

      Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

      Thanks.

      Shubham Goel

      Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

      For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

      Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org or helpdesk@maavaishnodevi.org

      Other related Info:

      If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  51. Is there any other way to book the Helicoptor ticket beside online. I have planned my journey for 17th may 2012 and need helicoptor ticket as I have a very small kid of 11 month. Any help in this regard is appreciated.

    • If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      Jai Mata Di!!
      Regards
      Dheeraj sharma

  52. I want to book helicoptor tickets for my trip on 17th may but i am unable to book as the site http://www.maavaishnodevi.org as it is no longer allowing to register anyone and without registration I can not book tickets. I have tried many combination to register at this site but failing. can anyone help me in letting know how to book the helicptor yatra . Is there any other means. any contact number would be useful.

  53. NITESH KUMAR on

    i want to make online heli booking katra to sanjhichat and return. if any knows contact numbers. pls reply thanks in advance

    • Hi nitesh,

      If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  54. Dhirendra` on

    Pls let me know the process of booking 5 tickets of helcopter from Katra to Sanjhichat. At one time can I book only one ticket or 5 ticket at one go. Also system requires PAN and ID of passengers. I want ot book 2 tickets for children aged 4 & 8 yrs. We don't have any ID for these children. Pls let me know

    • Hi Dhirendra,

      School IDs or Birth Certificate will do for the children and yes you can book 5 tickets at a time. You need to show valid national IDs for other passengers and PAN is required for the one who is booking the tickets.

      I hope this helps. Please let me know incase you have any queries or doubts.

      Regards
      Dheeraj Sharma

  55. Bhanu Pratap Singh on

    The government Friday cancelled the security clearance accorded to Global Vectra Helicorp, aviation arm of Ravi Rishi-led Vectra Group which operates a fleet of choppers, after the home ministry raised security concerns about the firm.

    The Central Bureau of Investigation (CBI) is probing an alleged role of the London-based Vectra Group chairman in connection with the multi-crore-rupee Tatra deal and the bribery allegations made by the Army chief.

    "We have asked the DGCA (Directorate General of Civil Aviation) to cancel all their helicopter operations," Civil Aviation Minister Ajit Singh told reporters outside parliament.

    "We will also cancel the airport passes given to the employees of the company. We have told Pawan Hans (helicopter company) to fill in the supply gap," Singh said.

    The company refused to confirm the government decision.

    With a fleet of 23 choppers, the company operates onshore and offshore operations for oil companies and also caters to tourist travels in the northeast India.

    The company operates flight operations to major shrines like Vaishno Devi and during Amarnath Yatra.

    Vectra Group of companies is engaged in aviation, heavy engineering, real estate, information and technology and security systems…..
    http://zeenews.india.com/news/nation/global-vectr
    Ajeet Singh said in news….

    "We have told Pawan Hans (helicopter company) to fill in the supply gap," Singh said."

    I think Government or Company will do something those who have booked ticket. I have also booked ticket on 2nd June.

    Please update if anyone have any information regarding this news

    JAI MATA DI

  56. hi dheeraj,

    i had book 5 tickets for 27 may 2012 but i m not able to book tickets for my son & my frnd son who r 3 & 2 year old respectively as they allow only 5 persons in one slot,so will they book ticket for both childs on the spot as they will not aquire any seat in helicopter we can manage them at our lap,so is it possible to book 2 tickets for both child on the spot plz rply

    • Hi Prshant,

      I guess 2 year one do not require any ticket, so no worries for him but for 3 year child either you need to convince them he is below 2 years or I am not sure if they will allow you to take him without ticket. Booking on the spot, I am also not sure if you will get the tickets.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  57. Bhavin Vashi on

    Hi Dhiraj

    I also header civil aviation minister Mr Ajit Sing conforming news on Global vectra but surprised to see https://www.maavaishnodevi.org still taking booking for global vectra. I have also booked 4 tickets for 19/5 and tried to contact shrine board and global vectra but no one is responding friends i request u all to try to contact and if any one can make contact or get any update plz post detais it will be very helpful for all of us.

    Jai Mata Di…

    • Sorry Bhavin, I do not have much details regarding same 🙁 , I hope someone else may provide some details on the same.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  58. I want two helicopter tickets because my Mother is suffer from back pain and She do no walk so long,so plz try to understand our problem.I shall be very thankful to You.

    • Hello Sunny,

      If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  59. Just got to know that global vectra has benied denied permission to fly in India. Please provide any update that u may have regarding this. Are the flights operating still or are they cancelled? Unfortunately, I booked my seats in Global Vectra and now I am worried. 🙁

  60. bhanu pratap on

    Hello…….

    Thanks Dheeraj for your blog, with this help…..

    I've booked my ticket on 2nd june for my parents and got the "Passenger Travel Document".

    I want to know that only this document is valid with photo id proof or take a mail copy is also because that mail is only for information and mentioned only transaction id and amount. and other query is that my pan card no. is mention on ticket because i have booked ticket of my id, and i am not going, So my pan card will take also compulsory(original / photocopy) or not with ticket.

    • A.bhagashree on

      thank you atlest i got to know that they are selling tickets for helicpter

  61. Pragya Khanna on

    Hello Dhiraj,

    I'm going to vashnodevi tomorrow & I've booked helicopter one way from katra to sanjhichat, I've received a mail for confirmation of helicopter tickets for 5 persons, So do i have to take the print out of the same mail, coz in that mail it's just mention that your booking is confirmed & our names are mentioned.No as such tickets is there so I'm little confused that will they accept this mail or not?

    Please reply ASAP.

    Regards

    Pragya

    • Hi Pragya,

      You have to take the print out of that mail, otherwise you may face some problems over there. I would recommend to take 2-3 copies of that mail. Also, please don't forget to carry the valid ID Proofs of all the passengers, without that your tickets are invalid.

      Have a happy Darshan.

      JAI MATA DI 🙂 🙂

      Cheers..

      Shubham

    • Take the printout and also take the same identity cards (with ID number entered while booking) of all the persons, otherwise they wont allow you for helicopter service

    • Hi Pragya,

      I hope you got the answer to your query, thanks to Shubham and Vikas. Best wishes for the trip… Jai Mata Di!! Please share your experience with us too..

      Regards
      Dheeraj Sharma

  62. Dear Dhiraj,

    I have the same questions 2 and 3 as Vasanth Kumar (April 27,2012 1:38 PM) – About the Yatra Parchi and VIP Darshan. Pls can u broadcast the info.. Do I need to get yatra parchi separately?

    • Hi Saurabh,

      You will not need Yatra Purchi separately in case you are traveling via Helicopter Services. Please read Kartick's experience above for more understanding of the process. I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      • Thank you Dheeraj for your prompt reply and this fabulous thread that u have started. And thank you Kartik for sharing your valuable experiences. I have booked my heli tickets for 2nd June 2012 last night (3rd May 2012). I would try and share my experiences once I am back. By Mata's grace, I hope all will go smoothly.

      • Jai Mata Di

        There is no need of Yatra Parchi because your helicopter ticket acts as a Yatra Parchi

  63. hi, I have booked a helicopter to Sanjichhat at 5 pm , expecting to book a room at bhawan and visiting the shrine next morning.

    however the hotel availability ran out even before i could book. Are there any options to stay at Sanjichhat or around that i can check?

    we would like to attend the aarti in the morning and hence would like to go with such a plan.

    thanks for the help!

  64. Hello Dhiraj,

    We were not aware about this speed of this website and also that we should try from 12 midnoght. We wanted booking for 21st May which we were trying continously, that dat site was not respoinding and from the next day the status is as 'un-availbale'. is there any facility to book the tickets after reaching there as we have 2 senior citizens in our group at least for them we'll require return tickets.

    Please guide.

    • Nishchint Chhabra on

      today at 12.00 am sharp u can book for 2 jun, 21 may is full because all tickets sold out with 1-2 hour & server also busy, so u make ur plan 1 month advance

  65. shashidhara Km on

    I am trying to book ticket thru https://www.maavaishnodevi.org/ wesite.

    i logged in using my userID and in Plan yatra I selected all required feild and pressed Get availability button.
    result i got message as "Only -3 available out of 108 alloted. "

    after this which I button i shoudl press, means where i should go furthur
    please help me…

  66. hi dheeraj,
    i had book 5 tickets for 27 may 2012 but i m not able to book tickets for my son & my frnd son who r 3 & 2 year old respectively as they allow only 5 persons in one slot,so will they book ticket for both childs on the spot as they will not aquire any seat in helicopter we can manage them at our lap,so is it possible to book 2 tickets for both child on the spot plz rply

    • i dont think they book it on the spot.u should create 2 id s if no of person is more than 5

  67. Deepak Patel on

    Dear Sir,
    Hello Sir,

    Do you have any help line or customer care number.Please provide the same on my mail id i have some doubt i want to clear it by phone.
    my mail id:patelkdeepak@gmail.com
    Thanks and Regards
    Deepak

  68. Nishchint Chhabra on

    Dear Dheeraj
    maine onward way helecopter ticket book kar li hai kya ab yatra slip jaruri hai ja nahi

  69. pankajgoel on

    thanks nitin g hamari beteya ko aap ki vajh se 3 feb ko ataka aarti me kanya pujan ka gift helicopter roam service mele sir meme deeraj sir ko b aap ki service k leye btaya h sir in futcher k leye aap parmanent number bta de aur y b btaye hame jai mata di

  70. Vasanth Kumar on

    Hallo Dheeraj ji

    This blog has helped me a lot, thanks for the excellent info about booking the helicopter services. I followed your instructions and started to book from 12:00AM, 30 days before my planned darshan with my family on 26th May 2012 finally I was able to book return tickets only (Sanjichatt to katra) katra to Sanjichatt not available, one transaction failed in between, after trying continuously for more than 24 hr (Booked at 6.00 AM on 27th April) for 26th May return at 14.38 hr through Global Vectra.
    Please suggest and clarify my quires.

    1. I received e-mail conformation but they have not sent any ticket, which printout I need to carry?
    Below e-mail received from board:
    Thank you for using SMVDSB's online Helicopter booking services.
    You have successfully booked ticket for Helicopter Services. The details are indicated below:
    Transaction ID MVDH—-
    Transaction Amount ——
    Note: This mail is only for information not valid for travel. Please carry proper traveling documents (Receipt/Ticket).
    2. Since I have only return tickets can I get VIP darshan or Not.
    3. I need to take Yatra Parchi, if yes, than I need to take one for each member or one for group (3 members), or better to book online?
    4. I am expecting to reach katra on 25th May 2012 evening.
    5. What time should I start from katra for darshan so that I can catch my return helicopter (14.38 hr) considering 1 hr before so I need to reach to helipad by 13.30 hr.
    6. What kind of transportation I need to opt from katar to Bhawan (one kid 14 years and 2 adults around 45 years), what are the charges?
    7. Mobile phone and digital cam are allowed up to what point? Which mobile network works?
    Jai Mata Di!!!

    Regards

  71. dear Sir,
    during booking, whether PAN card is mandatory for each passenger or mandatory for only booking ID holder?

  72. We are visit 23 family member on 09.07.2012. Pl.advise how to booking Helicopter and booms.

    • Nishchint Chhabra on

      u make 5 id for this & 5 pc because seats are limited, booked at sharp 12:00am sharp

  73. Nishchint Chhabra on

    I have book 4 tickets at 12.00am sharp but I want 3 more ticket from another id but the link page disapear. it seems this problem created by the shrine board

  74. Nishchint Chhabra on

    Dear Dhiraj
    maine internet exployer9 bi use kiya vahan bi yahi problem hai jab date ke slot saamne aane hote hai page gayab ho jata hai & relogin karne par message aata hai u r already logged in, ab kya karu. pl help me as soon as possible

  75. Nishchint Chhabra on

    Dear dheeraj
    yaar maine 2-3 ghante waist kiye online booking karne par 12am ko 26-05-12 ki booking karna caahta tha magar baar-2 login page 1 minute ke baad disapear ho jata tha shayad je internet explorer ke karan ho kyuki je 6 version hai par google chrome par bi yahi haal hai, pl help me

  76. rajiv nigam on

    i wnt 2 6 passenger helicopter booking on 21 may 2012 wt is the status at present plz snd me on my id

  77. I am reaching in evening by helicopter and want to have Darshan in morning. Is there any option of VIP darshan by helicopter/ else pl guide to proceed.
    Waiting 4repl…
    suyash.jimmy@gmail.com

  78. Prathamesh on

    Hello, first of all thank u for writing this article… Its very useful. I want to book 9 tickets from katra to sanjighat…
    so can i make two transactions in one account or should i require an account for every 5 persons??..
    Please reply as soon as possible as i have to book ticket for 22nd may…

    • Hi, i am from last midnight trying to book helicopter services. we are getting stuck up after get availability it's not responding is there any alternative way to avail this facility??

    • Hi Prathamesh,

      You need to make two different accounts to make the about bookings for 9 persons.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      PS -> Sorry for the delayed reply. I was traveling Ladakh for past two weeks 🙂 …

  79. ramesh kumar on

    hi! i am ramesh kumar from panipat haryana. i want to know how much the fare from katra to sanjhichat and how many days before i book tickets and how much charges on current booking. pl send me detailed tarrif or send me link to get this detail. thanks a lot
    jai mata di
    ramesh kumar

    • Hi Ramesh,

      I hope you got my reply in the other comment of yours.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      PS -> Sorry for the delayed reply. I was traveling Ladakh for past two weeks 🙂 …

  80. where do i check transaction as in process??? i cant get it anywhere ..pls help me
    thank you

    • Hi Riddhi,

      Once you login to your account, I guess you can get the details in the respective transaction links on the left hand side menu of your account page.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      PS -> Sorry for the delayed reply. I was traveling Ladakh for past two weeks 🙂 …

  81. hi ,

    this blog has helped me a lot. thank you dheeraj ji and thank you kartik for sharing your experience.

    i would like to share my experience.
    i had to book 5 tickets for to and fro for 21st may. 00.00hrs i started with 3 people trying the same booking. i got through available and convinient slots. but after the payment gateway , my ticket from katra-sanjhichatt dint process whereas i got my return tickets confirmed. after trying for 2 hrs , i still couldnt check the availability.finally at 03.30 hrs i woke up again to try and luckily got thrugh. so people who are not getting tickets , get up in betn your sleep and try to book it.!!!!!

    • Hi riddhi,
      Good Morning!!
      I checked your comment reg.Maa vaishnodevi helicoptor service and it seems that you have had made it.
      May i request your email address or any tel no. so i can reach you to have a talk reg.this helicoptor service.I was and I am still continously chasing this stuff but no luck.. 🙁
      could you please help me out.
      Waiting for your +ve reply.

      Thank you!!

  82. ramesh kumar on

    hi! am ramesh from panipat. i want to know that how many days before i book the sheets for katra to sanjhicchat and how much you will charge on current booking. if you see this comment then reply me on my mail id immidiatly.

    thanks

    ramesh kumar

    • Hi Ramesh,

      If you live in Delhi or Mumbai contact the local Pawan Office and ask if they sell tickets. If yes, then go and buy from the local office. Otherwise, you can book the tickets online through official website of Maa Vaishno Devi. Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      PS -> Sorry for the delayed reply. I was traveling Ladakh for past two weeks 🙂 …

  83. Amol Nichal on

    Thanks again Dheeraj, I could finally book heli tickets after trying for one and half hours with the help of my wife. We booked 2 tickets each for 5 passengers, Pawan Hans for katra to sanjichhat and Global Vectra for Sanjichhat to katra. Just that for one of the passenger on Katra to Sanjichhat the age has been marked as 30 instead of 36, PAN no. is correct though.Do you see any issue in this or this can get corrected by calling up someone please?

  84. DR.R.KARTHIKEYAN on

    Hi dheeraj,

    Thanks for the excellent info about booking the helicopter services. I followed your instructions and started to book from 12:00AM, 30 days before my planned darshan. I have booked onward at 11.20AM and return at 5:00PM through Global Vectra. I saw in your post that heli tickets could be used to have VIP darshan at the temple. Kindly give me the details for the same, as i am travelling with a 3 year old and 3 month old kids.

    Thanks in anticipation of your response.

    • Hi Dr. Karthikeyan,

      Yes, you will get the VIP passage but as Kartick said in his comments: "You are allowed to join the regular queue from about half km before the deity. This is what is VIP passage". But, it is really helpful when rush is huge and main normal queue is too too long.

      For more details of the process and how things work, please read first hand recent experience by on the devotees Kartik at the comment present at link here

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

      • DR.R.KARTHIKEYAN on

        Thanks Dheeraj and Kartik for your useful posts.
        Hope we have a peaceful darshan on May 21, 2012.
        Jai Mata Di!!

  85. Hello Dheeraj, First of all, let me congratulate you on setting up such a wonderful blog and providing info to the yatris. Kudos to your effort!!!

    I have booked helicopter tickets for 19th May, 2012 for two people. Will I be allowed Priority Darshan with these tickets or is there any other procedure involved for Priority Darshan, since there is just a difference of 3 hours in between my to and fro flight timings? Awaiting your response…JAI MATA DI!!!

    • Hi Vinay,

      Thanks alot. 3 Hrs may prove to be too less for the Darshan 🙁 … You will have to make it really quick. Yes, since you have booked return flight so you will be getting the VIP/Priority Darshan Pass.

      Regards
      Dheeraj Sharma

  86. rushil vachhani on

    how can i book d helicopter ticket i hav tried all d website listed but there are no links to book d ticket plz help

    • Hi Rushil,

      You can use shrine board website to book accommodation at Bhawan. You have to make full payment to book helicopter tickets and make room bookings.

      Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

      • i tried booking at the site but after selecting the time it shows booking ticket is unavialable so in that case what should i do. i need ticket at any how bcoz there are three patients so plz help me

  87. hey, plz give d exact information about the helicopter service(katra-s.ghat-katra)as total fair and how to get the ticket.Few days before i consulted to global travels he said that the one time fare is 3500 except returning but on net it displays as 699 per person. so plz help me and try to solve my query as soon as possible.

    • Hi Sahil,

      You can use shrine board website to book accommodation at Bhawan. You have to make full payment to book helicopter tickets and make room bookings.

      Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  88. MUKESH DOKANIA on

    Dea Sirs,

    We would like to hve booking for Helicopter from Katra to Vaishno Devi Temple on 29/05/2012.
    Please guide us how to book for Total 14 persons (8 Adult & 6 Children below 11 yrs.).

    Please guide us or do needful regarding booking of Helicopter at the earliest. We are not getting ur Katra Telephone No.

    Thank You,

    Yours Truly,

    MUKESH DOKANIA
    KOLKATA

    • Hi Mukesh,

      You can use shrine board website to book accommodation at Bhawan. You have to make full payment to book helicopter tickets and make room bookings.

      Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  89. Hi,

    I have re register on the new website. However it is not showing my booked transactions which was done in old website. Can you please suggest how to fix this.

    I had booked helicopter booking for 12 members with confirmed status which is not visible in new website after re registrations !!

    Thanks.

      • Deepak Patel on

        Dear Sir,

        I have 2 question
        1)during booking, whether PAN card is mandatory for each passenger or mandatory for only booking ID holder?
        2)My son is 11 month old is he allow on helicaptor?

        Please reply me on my mail id.
        Waiting for your kind response.
        patelkdeepak@gmail.com

        Thanks and Regards,
        Deepak

  90. Bhavin B Vashi on

    Hi Dhirajji i have booked heli tickets for darshan on 18/4/12 for 19/5/12 online i got confirm booking but while checking reservation slip i saw error in my wife's details she was mentioned as male gender instead of female.i tried to contact on 01991232887 and emailed two times on this e mail online@maavaishnodevi. But phone is not getting connected and no response from email also.Sir plz guide what should i do so that this error can be rectified,

    Sir plz reply soon Regards Bhavin.

    • Hi Bhavin,

      It might not create much issue as it has happened to us two three times though with domestic flights not maa vaishno devi helicopter services. If required, they just cut changed the gender at the counter itself. Hence, I feel this should be the case here too. If not I would feel really sad about it 🙁 … You can still try to email at helpdesk@maavaishnodevi.org or admin@maavaishnodevi.org. May be if they will reply to your queries.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

        • Hello Bhavin,

          That is great and yes, lack of communication from support groups is sad part of the story. At least in your case, you got the answers over phone.

          Jai Mata Di!!

          Regards,
          Dheeraj Sharma

          PS -> Sorry for the delayed reply. I was traveling Ladakh for past two weeks 🙂 …

    • hi ,

      i have the same prob as yours. let me if u rectify it and how to do so.

      • Bhavin B Vashi on

        Hi Riddhi plz called to global vectra delhi no 011-46433300,01,02 They will sure help u as they helped me.

        • I have booked in pawan hans and wen i called bombay ppl they said they cannot help.

          Don know wt will happen

  91. Jyoti Khade on

    hi, I want to book heli tickets on 3 rd June 2012 Late evening for going for 9 passengers including a two yr old child and return tickes for next day that is 4 th june 2012 as we want to proceed to Srinagar at the earliest. i also want room resevation at the main Bhawan Complex itself. I have logged on the shrine board website but I am unable to Book any of the srevice, also tried calling their no on the helpdesk for room reservation but nobody is picking it up. Please help

    • Hi Jyoti,

      I am sorry but apart from online reservation system process I cannot help much. You may need to contact some reliable travel agent based in Katra or Jammu for availing such tickets.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Manveer Singh on

      actually the booking period is for 1 month within one month yu can book the tickets… i mean if it is 25th today than yu can book only till 25th of the next month tht's it….i hope tht would help

  92. Arvind Parekh on

    Dear DHIRAJ JI,Is there any conssession or prevelage for ex-servicemen/Senior citizens in helecopter services for MATA VAISHNO DEVI pilgrim.

    • Hi Arvind Ji,

      I do not think so, there is any kind of discount given by Shrine board for senior citizens. I am not 100% sure though, you can contact their office to get any details

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  93. What i found weird was that the difference in time in the to and fro was only 4 hours. so take-off from katra at 8a and return flight is at 12p – 4hrs…

    this confused me totally and i lost the op. to book tickets…

    esp. after reading here that you need to be back for the return flight an hour in advance…

    and in 15mins most were gone, except for the late evening ones where the return was for next day…

  94. Amol Nichal on

    First of all,thanks a lot for conducting this informative blog..

    1.Is it ok to book Katra to Sanjichat and Sanjichat to Katra seperately instaed of Katra-Sanjichat-Katra? Will priority darshan be allowed in seprate bookings?

    2.While booking there is a section for PAN (this one is common for all and not for passengers individual ID section).Is this the PAN no. of person booking the tickets?As I will be booking tickets for my parents but wont be travelling. I will be giving the ID details of my parents in individual passenger's ID section

    • Hi Amol,

      Yes, I guess if you can show them both tickets they will allow you for the same. Yes, that will be common for all, most probably for the one who is doing the bookings. Give them the self-attested copy of your PAN number as well when they Travel. I do not see any issues arising due to it.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  95. purushottam kumar on

    kindly provide me any contect numaber global vectra, i booked two ticket katra to sanjhichhat dated 6/04/12 for 6/05/12 my pnr n.mvdh1547 but no any conformation from global victra side plz. help me

    • Hello Purushottamjee!!

      I have contact no.of Global Vectra mumbai office – 022 – 6140 9200

  96. SATISH ahuja on

    we have a child 1year 9 months old. her weight is 12 kgs. as per rule they will charge a full fare of a seat for this condotion. but they demand a id proof for that.hence how could it possible to arrange a id for a baby

    • Hi Satish,

      In such a case, you can carry birth certificate of the baby. Nothing else will be required apart from that AFAIK.

      Jai Mata Di!!

      Regards
      Dheeeraj Sharma

      • Navin Sharma on

        i booked helicopter service from katra to sanjhichhat on 17 may 2012 but my return helicopter ticket booked next day i.e. on18 may 2012 at morning. pl. tell me can i avail vip darshan

        • Hi Navin,

          Although not 100% sure but I guess, yes you can avail VIP pass since you have the return ticket.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  97. Akash Kedia on

    I tried booking helicopter tickets on 8th april at 12 midnight for 2 passengers. First time the transaction got failed after the payment and no amount was deducted from my bank a/c so i tried another time and again the transaction got declined. Later i checked my a/c and saw that the amount for both the transactions were deducted from my a/c. (Rs.2841.46) I called in 01991-232887 but the number is not getting connected. I mailed in online@maavaishnodevi.org regarding the same but i got the reply from them to send the same email to helpdesk@maavaishnodevi.org and admin@maavaishnodevi.org . I did the same and now it has been a week but i am not getting any replies. What should i do now to get the amount back?? please help

    • Hi Akash,

      I guess you should wait for few days and then may be email them again. Otherwise, you can check comments below by various other devotees which helped them with their refund. Vinay also quotes in above comments:

      Here are some contact numbers which might help yatris.
      System Division: 01991-232820
      OnLine Section: 01991-232887

      I had an issue with my booking and called Online section, they were very helpful.

      Shubham also quotes in above comments:

      Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

      But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

      So, to help you people, I am providing the details to process the refund.

      All you need to do is to drop a mail to:

      tarunkumar.pawanhansvd@gmail.com and
      pawanhans.vd@gmail.com.

      Also, please provide all the details which includes:

      UserId:
      TransactionDate:
      TraceNo:
      OrderNo:
      TrackId:
      Travel Date:

      Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

      Thanks.

      Shubham Goel

      Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

      For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

      Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

      Other related Info:

      If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Akash Kedia on

        your reply is related to helicopter of pawan hans. mine is global vectra and the landline number which is provided is not in service. i also called global vectra customer service but they said they cant help in this matter and asked me to contact vaishnodevi people. now what should i do. i also dont get reply from online@maavaishnodevi.org as well as admin and helpdesk. dheeraj-ji i need ur contact number. pls mail me ur number – akashkedia2@gmail.com

        • Hi Akash,

          Can you please contact global vectra delhi no 011-46433300,01,02 … I hope it might help as it helped Bhavin.

          Jai Mata Di!!

          Regards,
          Dheeraj Sharma

          PS -> Sorry for the delayed reply. I was traveling Ladakh for past two weeks 🙂 …