You can now make online booking of tickets for the helicopter services running on the Katra – Sanjichhat – Katra section for Mata Vaishno Devi. The return fare from Katra – Sanjichhat – Katra is Rs 2,010 and the one-way fare is Rs 1,005 (as of September 2018). After confirming the ticket online, you need to carry valid identity proof such as a PAN card, voter ID card, driving license, passport, etc.

I believe this will certainly help a lot more people (mainly physically challenged / unfit or old aged) to visit the holy place and surely is a welcome step by the Shri Mata Vaishno Devi Shrine Board (SMVDSB). Thanks to them for the same as perhaps now my parents can also try to attempt this divine pilgrimage.

You can use the official website to book your online tickets for Helicopter services of Mata Vaishno Devi – http://www.maavaishnodevi.org

Updates – January 2022

  • The Vaishno Devi ticket fare is increased to Rs 1005/- one way and Rs 2010 return as of September 2018.
  • Cancellation of helicopter tickets is allowed now and it can be done till 7 days in advance and a 50% amount is refunded.
  • The reservation starts at 10.00 AM now instead of 00.00 hrs earlier.
  • Online Yatra parchi is now free of cost ( earlier it was at Rs 50/-) and about 15000 parchies are open for booking every day.
  • Online booking of helicopter services for Vaishno Devi opens up 60 days in advance at 10 AM and it can be done a minimum of 4 days in advance of the journey.
  • Pawan Hans will no more operate from 01.04.14, the contract is given to Himalayan Heli Services from 01.04.14 Global & Himalayan Heli Services will operate only.
Vaishno Devi Helicopter Services Official Website
Vaishno Devi Helicopter Services Official Website

Can I get current Vaishno Devi Helicopter Tickets at the counter?

Yes, you can purchase the current helicopter tickets of Vaishno Devi from the ticket counter at Katra. You need to have a valid photo ID proof for yourself and all members of your group to avail the current tickets.

Now, Yatra’s registration slip (parchi) is mandatory to purchase the current Vaishno Devi helicopter tickets at the counter. Please do not fall for any touts or agents and note that the charges of helicopter tickets are Rs 1005 for one way and Rs 2010 for a return ticket. The rates are exclusive of any taxes which will be charged in addition to it.

You may encounter a lot of touts or agents trying to cheat you by charging more money for the Vaishno Devi helicopter tickets. DO NOT purchase such tickets as it is not allowed officially.

Vaishno Devi Helicopter Tickets – Online Booking Process

Time needed: 1 hour

Below is the detailed step-by-step process of booking the Maa Vaishno Devi helicopter tickets online.

  1. User Registration on Maa Vaishno Devi Official Website

    Register by clicking the ‘New User Registration’ and provide all the details.
    Only one user registration is allowed. It is best to register from a network from which you are sure that no one else would have registered before. Otherwise, the website will not allow you to register. Use your mobile network maybe if nothing works.Vaishno Devi Helicopter Services | Registration

  2. Select flight DateTime and check availability

    After successful registration, select the date, route details, flight, and several passengers. Check the availability and start entering passenger details. One user can only book a maximum of 5 helicopter tickets from one credit card or debit card in a month.

  3. Enter passenger details carefully

    Make sure you submit the correct details, double-check before submitting the final step. Once, you submit the details they cannot be changed. Many people make mistakes, so I will recommend that you check all the details twice.

  4. Make the payment

    Enter the credit card or debit card details for processing the payment. On successful payment, you must take the printout of the reservation slip and note down the transaction ID. The transaction will start showing in the Successful transaction history of the home page.

  5. Check transaction status for any errors

    When you are making a reservation and a technical problem happens, make sure that you check the transaction status.
    a. If the transaction status is successful, then you do not need to do anything. Now, you can take the printout of your reservation using the re-print option.
    b. In the case of a failed transaction, you can retry a new reservation. If the amount has been deducted, you can send the email to ‘online@maavaishnodevi.org’ for the processing of a refund. You should provide the transaction details including tracking ID number / Trace number, user ID, and transaction date.
    c. You must send refund requests within 30 days of travel otherwise no refund will be issued.

  6. Take the printout of the Electronic Reservation Slip

    Once you make the online reservation, you should take the printout of the Electronic Reservation Slip (ERS). This will need to be presented with other required documents including an original credit card or debit card along with a valid photo ID address proof. Also, you must save the Transaction ID somewhere for all future references. If you cannot take the printout of the ERS, you can send an email to ‘online@maavaishnodevi.org’ within 48 hours of the transaction date.

Vaishno Devi Helicopter Services | Book Tickets Online
Vaishno Devi Helicopter Services | Book Tickets Online

Important Note – Vaishno Devi Helicopter Tickets

Please note that www.maavaishnodevi.org is the only official website of the Shri Mata Vaishno Devi Shrine Board (SMVDSB). You should use only this website for any online purchases including the purchase of helicopter tickets and SHOULD NOT use any other unofficial means to purchase the tickets. The above-mentioned rates in this article are official rates and only taxes are extra to be paid with it. SMVDSB does not have authorized any travel agent to sell helicopter tickets. Hence, you should not pay any other charges to an agent as it is not allowed officially to purchase tickets by other means.

Cancellation Policy of Vaishno Devi Helicopter Tickets

  • You can cancel the helicopter tickets booked online using the official website only. You cannot request the cancellations over the counter or other means.
  • You will get 70% of the fare in return and 30% gets deducted against processing charges.
  • You can cancel your helicopter tickets up to 4 days in advance before the scheduled date of travel.
  • The amount will get refunded to the same account through which you did the transaction.
  • In case of cancellation of the helicopter flights from Katra to Sanjichhat or Sanjichhat to Katra due to bad weather or other technical reasons, a full refund will be made to you. In such a case, pilgrims should submit their online Helicopter ticket to the respective helicopter operator.

Important Questions – Vaishno Devi Helicopter Tickets

Q1. What documents are required for Vaishno Devi helicopter tickets?

You should carry the original Credit Card or Debit card with which you have purchased the helicopter tickets for Vaishno Devi yatra. In the absence of the original credit card or debit card, you will be denied boarding without any refund.
In addition, you must carry an original valid Photo ID and Address Proof for yourself and everyone in your group, without which boarding will be denied. The documents which are accepted are Passport, Aadhar Card, Driving Licence, Voters ID or PAN card, or any Credit Card with Photo.

Q2. How much time a does helicopter take from Katra to Sanjichhat?

The helicopter ride takes just 8-10 minutes from Katra to Sanjichhat and a similar time it takes to return from Sanjichhat to Katra.

Q3. Do I need to purchase a helicopter ticket for my child?

Children below two years of age are allowed to ride free provided they are carried in the lap of the parents. In case of a dispute, you may be required to present a copy of your child’s birth certificate. So, do carry it with you.

Q4. When should I reach the helipad to board the flight?

You should reach at least 1 hr before the departure of your helicopter flight to Katra or Sanjichhat. If you do not reach in time, you may be marked as NO SHOW and no refund will be issued in such a case.

Q5. How far is Katra helipad from Katra bus stand?

The helipad is about 2 KMs away from the Katra bus stand. You can either walk/hike or take a local auto/taxi to reach the Helipad and board your flight.

Q6. How far is Bhawan from Sanjichhat helipad?

Vaishno Devi Bhawan is about 2.5 KMs from the Sanjicchat helipad. The gradient of the walk is low and simple, you will easily reach Bhawan in an hr or so from the Sanjichhat helipad.

Q7. How many passengers travel in the Vaishno Devi Helicopter Service?

The helicopter will carry 5-6 passengers in one flight.

Q8. Can the helicopter flight be canceled?

Yes, the Vaishno Devi helicopter flights are subject to weather, visibility, and flying conditions. If it is unsafe to travel or fly, the flights will be canceled. A full refund of tickets will be issued in such a case.

Q2. Where can I send a complaint or suggestion about the Maa Vaishno Devi Helicopter tickets process?

You can send an email to ‘feedback@maavaishnodevi.org’ for any complaints or suggestions on the Vaishno Devi helicopter tickets process.
You can also send your complaints or suggestions by mail post to the following address:
Deputy Chief Executive Officer,
In-Charge Operations Wing,
Office of the Chief Executive Officer,
Shri Mata Vaishno Devi Shrine Board,
Katra District Reasi J&K, PIN – 182301

Read More Below:

Briefing Governor NN Vohra, who is the Chairman of Shri Mata Vaishno Devi Shrine Board, RK Goyal, CEO of the shrine board, said after pursuing a transparent bidding process the one-way passenger fare for the helicopter travel between Katra and Sanjichhat had come down from Rs 1,225 per passenger to Rs 699 per passenger from April 1 this year.

Expressing satisfaction over the significant reduction in the helicopter fares, the Governor hoped that a large number of senior citizens and physically challenged pilgrims would get an opportunity to avail of this facility, considering that the helicopter service was now available at a reasonable price. He called for effective day-to-day monitoring of the helicopter operations.

Goyal stated that for the convenience of the pilgrims the board had further streamlined the procedure for ticketing of the helicopter services on the Katra-Sanjichhat-Katra sector.

He added that the passengers, who wished to avail of the helicopter services, could log on to the shrine board’s website (www.maavaishnodevi.org) and confirm an e-ticket after making the required payment.

The Yatris could also avail of the online ticketing facility through the website of the two helicopter operators, viz, Pawan Hans Helicopters Ltd ( https://www.pawanhans.co.in ) and Global Vectra Helicorp Ltd (http://www.onlineglobalhelicorp.com ).

Dr Mandeep Bhandari, Additional CEO of the board, clarified that a pilgrim possessing an e-ticket must carry a valid proof of his or her identity like a passport, PAN card, voter ID card, driving license etc., which bore the name and other particulars of the pilgrim to secure a hassle-free access to the heliports at Katra and Sanjichhat.

He advised all pilgrims, who intended to avail of the helicopter services, to secure a confirmed ticket before finalizing their travel plans.

Source: e-ticketing for helicopter services to Sanjichhat begins

Conclusion

I am really happy to see how online services by the various departments are getting better every passing year. Similar examples can be seen by both Kullu Administration for launching the mobile app to issue Rohtang Pass permit and Leh Administration to completely make the Ladakh Inner Line Permits process online which helps thousands of tourists every year.

Have a travel question?? You can subscribe to my YouTube channel and leave a comment to ask your travel questions about traveling to the Himalayas.

I will be happy to answer your questions in the comments section below. Though about 2000 comments already on this article have most details in them, so maybe try to search the page before asking the same question.

Jai Mata Di !!


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I am Dheeraj Sharma - a traveler, techie, and Himalayan lover. Since 2009, I have been helping thousands of travelers every year plan memorable & budget-friendly trips to the Himalayas - Smartly, Safely, and responsibly.

1,979 Comments

  1. Comments section gets closed in 90 days. To ask your travel questions, you can follow my YouTube Channel for a faster reply or for a much slower reply follow me on Instagram. :)

  2. log on to the site 30 days in advance at midnight when the tickets are released. u will get the tickets. get registered and keep ur password ready a few hrs before. i got the tkts this way. good luck

  3. sanjay kumar sharma on

    How can i book helicopter ticket katra to sanji chhat in month of may2012

    • Hello Sanjay,

      Well, you need to have a credit or debit card of any bank to make the payment. You can use shrine board website to book accommodation at Bhawan. You have to make full payment to book helicopter tickets and make room bookings.

      Use only Internet Explorer 7 or 8, otherwise site will not work as required.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  4. Arun Prasad on

    I am not able to register in maavaishnodevi.org website. It says data already exists but when i try to retrieve the login credentials, it says no user found with this ID. Tried creating New ID as well but same problem. I know it is a lil stupid to ask somebody to share a login ID & pwd but if anyone can pls share, i would definitely be thankful to them. I am travelling in May 2012. So pls guyz somebody help me. I have already booked tickets until srinagar dont know wt to do…. 🙁

    • I am not able to register in maavaishnodevi.org website.I am travelling in May10 2012. So pls somebody help me. I have already booked tickets

    • I'm also facing same problems for last three days and still not able to register with Shrine Board

  5. I have 4 No's of Helicopter Confirmed 2 way Tickets to Mata Vaishnodevi of 13th MAy 2012, Timings – 1305 to 1655, Pl let me know if I can Cancel or Transfer….or if any one required..

    • Hi Jugal,

      You cannot cancel the tickets and not sure about how you can transfer because they check the ids wrt name mentioned.

      jai Mata Di!!

      Regards
      Dheeraj

  6. krishan veer singh on

    sir,iwant booked 12 tickets on16/04/2012,butmaa mashno devi official site shows that in a month a user booked only 5 tickets in your user id.how i book the tickets,please help me. JAI MATA DI.

    • Hi Krishan,

      You can create two or three accounts with the name of persons going with you and book your tickets with them. Jai Mata Di!!

      Regards
      Dheeraj sharma

  7. Hi Dheeraj,

    After going through the whole thread,I could not wait to PAT you on your back and accept my kudos as well.This in itself is a great seva you are up at.

    Keep Going

    Jai Mata Di

    R//

    Bhavesh

    • Ratnakar shet on

      Please let me know when i can book two tickets for 6th June 2012 maata vaishnodevi darshan,we are senior citizon

      • pankajgoel on

        jai mata di sir hamne nitin gse 2 ,3 feb k ley helicoptar ,roombookig aatka aarti book karaye hamari beteya ka birthday acha bna thans sir aapne hame nitin ka number deya

  8. Akash Kedia on

    Is the package of 15000/- for 2 nights 3 days good ?? pls rply. urgent

  9. Sir, I want the helicopter booking for 14.5.2012 pl tell me what time the bookings opens for the next day.

    pl do reply

    • Hello Meena,

      Try at mid-night on 14-04-2012 and 15-04-2012 at official website of maa vaishno devi. If mata has blessing you will get the tickets for sure 🙂

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • pramod gupta on

        Pl dont mind.I think she should try on midnight of 13.04.2012 ie on 14.04.12because shrineboard site is showing today ie on 12Apr booking open for 12.05.12 because apr has 30 days.

  10. pramod gupta on

    hello Dheeraj

    PL tell me if we have four tickets of helicopter including child of 12 yrs old. Having 3 valid ids but dont have id of child.Is it sufficient.because I came to know ids of all the passengers required

    • pramod gupta on

      Thnx Dheeraj ji

      Pl tell me I want helicopter ticket for 2June. When should I book the ticket. Is it on 2May(midnight of 1 may) or 3May(midnight 2may)because may have 31 days and ticket can be book only 30 days prior.Should I book on 3may midnight of 2 may.Please reply it is very essential.

      • Hi Pramod,

        The website will allow you to book only 30 days prior. Check 30 days before you plan to travel around mid-night.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

  11. Hi ,

    I wanted to know what mobile networks work fine in j & k ?

    Also can i pls know from the people who have got confirmation of helicopter tickets as to which time did u all book the tickets at midnight or what?

    I wanted to know if i plan to visit maavaaishnav devi darshan on 21 st may when should i try booking helicopter tickets?

    Is 6 hours sufficient time gap to book to & fro ticket?

    Thanks

    • This is for all..

      Prepaid phones all companies are dead in J&K

      Have at least one postpaid to be in touch with the others.

      I took vodaphone post paid and it worked well everywhere.

      Try on 19th around 12.01AM, if not on 20th around 12.01AM

      6 hours is sufficient time to get back from darshan for return flight. However read my comments below.

  12. Jai Maata Di,

    I had a darshan of Maata Di last month by heli services. I would like to describe and give suggestions of my experience :

    1. Don’t expect all six of you if booked in one slot will go together for that slot, there is no order in it, they are breaking the team of six of a slot according to their wish and accommodating in the previous or next slot.

    2. We are asked to come one hour before fine (this is important for those who have booked before 8 slots) but the main gate outside the helipad office is opened by the keeper only by 8AM or so. Meanwhile people with tickets and without tickets just flock around the gate and gatecrash. The office staff member enter one by one through this gate only after 8 AM. So for those who have booked before 8 AM try and stand near the gate opening where the keeper stands and show him your tickets and convince him to send you before others who are actually after you. Inside the office the pawan hans counter is on the right and adjacent to it is vectra which is just opposite to you as you enter. Stand in the counter and try and give your ticket to the counter fellow (there are three sitting in pawan hans besides each other, one collects the tickets and calls each to check members weight and notes it on ticket, the other writes it in a register and gives the ticket with boarding pass to the third who again makes some note and issues it to us) and remind him your slot and ask him to collect as per the slot timing which he should be doing. Then after these office guys settle down with their material and computers start calling one by one in the order that he had collected the tickets from all. There are recommendation cases who drop in between who are given preference which we cant say anything, I request someone strongly objects to this since we struggle to get these tickets and that too adhere to their rules of coming as early as one hr before which the staff does not follow strictly, still land up sandwiched among those who are behind you or without ticket or who come late. Its total chaos, total indiscipline, total disorder as for the office functioning is concerned. These staff guys are used to it and its their routine job who don’t feel for our sentiments and hardwork to get there. All I want to say is come early be a part of the Chaos and get your departure time only by 9 AM even if you are among 1st few slots. So plan the booking of return tickets according to this time and the time it takes for darshan and other misc. which I mentioned below. Carry everyones identity card this is imp. and very much required. Don’t be casual if your children are one among you.

    3. Don’t carry handycams, strictly prohibited. Digital camers are allowed.

    4. Imp. is if you are split while leaving katra helipad (inspite of booking your team in one particular slot time), ask the 1st team leaving katra to wait at sanjichat helipad for the other team to arrive so that you can get the latest return time stamped on your tickets for the entire team. You may have to follow this return time to be available for the return flight irrespective of the return flight booked timing. A bit of delay is relaxed. The one hour before time when I returned was never followed. We were 10 mins late as per their stamped time. (stamping is just getting a hand written time on the ticket by their staff)

    5. After getting down at sanjichat if you luckily find pony take them (per head Rs.240) till bhavan. Actually these pony start from Bhavan to sanjichat and then return to bhavan. So you can find many in bhavan, but at sanjichat only when somebody is returning from bhavan. So start walking the 2.5 kms once you don’t find any pony to avoid delay. From s.chat to bhavan is walkable its plain and a bit slope as you approach bhavan. Takes 40 to 50 mins walk.

    6. No parchi is required for heli ride passengers. You are allowed to join the regular queue from about half km before the deity. This is what is VIP passage.

    7. Before this you have to spend say about 10 mins for the locker on the way before you join the queue which I mentioned above. You have to climb metal steps of 10 to 15 on left side and cross a small wooden overbridge towards the right side and again get down and take the key and put on your things and lock and return the same while coming. Lockers are srong and lock is provided by them.

    8. From the queue where you join it takes 45 mins to 1 hr to have darshan and comeout.

    9. My suggestion is to get on time for the return heli, get the ponys as you may not able to walk by now having got tired and also to avoid the delay. The actual pony cost is Rs.170 as per the counter which is a bit far while returning after darshan. There will be many pony’s available before we can reach the counter and the route of which is a bit elevated. This seems to be a strategy by the pony fellows. So you have a choice to reach the counter first book for the pony and wait for the pony to come there or get the pony for 240 from nearby bhavan itself.

    10. By pony you are able to reach helipad by 20 mins.

    • Thanks alot Kartik, for sharing your experience and these very valuable inputs with us. I am sure it will help alot of devotees.

      Regards,
      Dheeraj

    • Roopesh Dube on

      Great help. Please tell me total time you spend for darshan i.e start from katra to return katra.

      Have you darshan Bhravnath?

      My heli tickets from katra is booked for 9:30AM and for return 3:10 PM.

  13. ashwani kumar on

    sir dhiraj sharma ji i am reqered 3 ticet katra to sanjhi chat date 1.6.2012

    • Hi Ashwani,

      I do not book tickets just share the information about the blog. You need to check the official website of Shrine board to book tickets. They have updated the official website recently and you need to use Internet Explorer 8 or 7 to work with it.

      Regards
      Dheeraj Sharma

    • Dear Readers,

      I would like to share my experience. I could book to and fro helicopter tickets for our group of 14 people within 2 hrs from midnight to 2 am . That was possible only because of great information available on this blog. Thanks a lot!!!!!

  14. Sujay Ku Dutta on

    Hi,

    I am tying to book online ticket for helichopter for the date 08.05.2012. But I am unable to acess the website http://www.maavaishnodevi.org/onlineservices afet giving user ID & Password. Can You help me for login to ypur website so that I can able to book helichopter ticket.
    Thanks,

    Sujay

    • prashant pathak on

      hi sanjay,i think u r using google chrome as browser.just use internet explorer u can use online services only from IE

    • prashant pathak on

      use internet explorer as browser other then this browser u r not ablr to access online services

    • Hi Sujoy,

      First and foremost, the mentioned website in your comment is not my website but run by official shrine board of Maa Vaishno Devi. You need to use Internet Explorer browser only and that too less than version 9. That is, the website only works with IE8, IE7, IE6 (not sure on this one) I guess though I tried to login using IE7 and IE8 only which was successful. When I try it using IE9 or any other browser, it does not work.

      The website has been revamped and in order to make things simpler for devotees a lot of changes have been done. The process of online booking might be simpler now once everything is in place and start working correctly, which currently is not.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  15. Hello Dhiraj,

    I was trying to book two ticket thru http://www.maavaishnodevi.org but when i click on submit to enter my request then it shows "Only three seats are left ot of 80 allocated". i am not sure how to prceed after this as i have to book only two ticket where as three tickets are available.

    Regards,

    Vishal

  16. I heard tat ticket has to b booked 30days prior to d date of travel. But i hv got d confirmation on d same now & my travel date is on 28-04-2012. So kindly confirm me tat if i do dbooking nw can i get the confirmed ticket

    • Hi Puneeth,

      Website has been revamped and I guess right not it is not even allowing to sign in. So, not sure if you will be able to book them

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  17. sir,since maavaishnodevi website has changed i m not able to access my a/c,i had made new a/c also they hv send me username & password but when i put username & password it remain on same page website take no action on my user id,plz tell me if m doing mistake or website is not working properly

    • Hi Prashant,

      Guess, yes you are right. It is not signing in to the website. Not sure, what is the reason, perhpas a buggy website.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

      • prashant pathak on

        yes i made it,it is only working with IE & i m using google chrome.this site only works with IE,one thing more if i book ticket from katra to sanjhichat then do i get vip passes or i have to book return also for vip passes

  18. Roopesh Dube on

    Maa Vashnodevi offical website has changed. and old registration credentails are not working on it. How I can see my transaction status on new site.

    And also new site is not allowing to do new registration with emailid and mobile no I used with old website registration.

    "Sorry!!! Your Email or Mobile or System Details is already Registered with us"

    Please anyone has information about it.How to get old details?

    • Hi Roopesh,

      I just used my old credentials and it let me register to the site. I am not sure if they had maintained the previous data or not. You should get in touch with them at the contacts metnioned on the website.

      Jai Mata di!!
      Regards
      Dheeraj Sharma

  19. Sameer V. Dhoble on

    I am come to take the blessing of Mata ji on 3rd May 2012, So helichoper will be available for me and spouce.

  20. DHIRAJ SETHI on

    JAI MATA DI,

    Shrine board online room reservation & heli tickets are just eye wash for general public. If you have some contact then only you will get the room & heli tkt otherwise keep trying your luck. If any of you have got the online room reservation (from Katra to Bhawan) on any point of time in a year, share the information with all of us and you will be eligible for reward.

    • Hello Dhiraj,

      I feel this is not totally correct. Even here in the above comments you will find many people who has got tickets online reserved 😉

      Jai Mata Di!!

      Regards
      Dheeraj

  21. Pragya Khanna on

    Hi Arpit & Dhiraj,

    Thanks for the valuable information you guys are providing.

    I'm going for Ma Vasho Devi Darshan on 4th May, I've booked the heli ticket from Katra to Sanjhi Chat.

    I have few queries like:

    My heli tickets from katra is booked for 12:30pm, Do I have to reach 2 hr before the scheduled time.

    Secondly as i have booked one way heli ticket so i would be getting VIP pass or not?

    Where at Katra Helipad is located?

    Regards

    Pragya

    • Hi Pragya,

      You will get the VIP Pass. Yes, it will be good if you reach before time, try at least reaching by 1 Hr if you cannot manage 2 Hr. You can get the directions easily once you are there 🙂

      Regards
      Dheeraj

      • Akash Kedia on

        I need 2 Helicopter tickets for 8th May and how to get VIP Pass.. Pls Help..??

        • Hi Akash,

          Website has been revamped and I guess right not it is not even allowing to sign in. So, not sure if you will be able to book them

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

      • Akash Kedia on

        Helicopter booking was not made. But i want 2 VIP Pass. Pls pls help me

        • Hi Akash,

          In such a case, not sure how you can get, guess you need to have some contact with shrine board or army guys posted there.
          Jai Mata Di!!
          Regards
          Dheeraj

    • DHIRAJ SETHI on

      Hi Pragya,

      if you have booked heli tkt for one way journey you will not get the VIP pass. 1 hr early is more then enough don't forget to carry ID proof for all the members even for the minors.

  22. bhanu pratap on

    Jai Mata Di

    Main bahut dino se booking k liye try kr rha hu pr booking hamesha full rahti h 30th day tk full booking hoti h jabki main raat me 2-3 bje try krta hu kya aap bta sakte h ki best time kya hoga ki mujhe booking mil jaye or kya yatra parchi bi leni padegi bhawan tk jane k liye

    Thankyou in advance

    Jai Mata Di

    • Hello Bhanu,

      Yatra parchi ki zarurat nhn hoti agar helicopter ticket ho to. Recently, website change ho gayi hai saari and shayad kuch halaat sahi ho jayein. Aap different time slots k liye try kara karo aur sirf IE browser ko use kara karo. Iske alwa mujhe nhn lagta ki online aap zada kuch kar sakte ho.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  23. Dhrupad Modi on

    I want to book online ticket for helicopter from katra to sanjichat with return

    but, seats are not available.

    so, guide me , on which date I e book 4 tickets through web site.

    • i am facing problem in the booking of helicopter, if i am entering the date before 30 days then it shows that you can't book before 30 days and if i am entering the date less than 30 days means 29 days then it shows that all the seats are full, so please tell me what is this problem, i am waiting for your help, Please.

      • Hi Mintu,

        Not sure, but I guess you need to keep trying for a date 30 days in advance. Keep trying with different time slots and use Internet Explorer as browser.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

    • Pradeep Gaur on

      i am facing problem in the booking of helicopter, if i am entering the date before 30 days then it shows that you can't book before 30 days and if i am entering the date less than 30 days means 29 days then it shows that all the seats are full, so please tell me what is this problem, i am waiting for your help, Please.

      • Not sure, but I guess you need to keep trying for a date 30 days in advance. Keep trying with different time slots and use Internet Explorer as browser.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

    • Hi Dhrupad,

      Not sure, but I guess you need to keep trying for a date 30 days in advance. Keep trying with different time slots and use Internet Explorer as browser.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  24. Hello,

    I have been trying for 2 days but the rooms at bhavan are not available at 12:00 AM! When I try at 11:59 PM it would not allow me to book tickets, but at midnight it is already NA.

    Do the agents book the ticket through some other channel?

    Is there any other way to book the rooms other than the shrine board website?

    Otherwise do you know of any agents that can help me with room booking?

    Thank yoU!

  25. @mr.Dheeraj

    i do book my helicopter tickets from katra to sanjichat n the status shows that its successful.but i cannot understand which page do i want to print out?as because of i donot even receive any kind of conformation mail.so please help me out.

    thank you.

    • Pradeep Gaur on

      I want to book helicopter tickets on 08 April. how can i book this online

      • Hi Pradeep,

        For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

        As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

        Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

        Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

        I hope this helps. Let me know incase you need more info. or have any queries or doubts.

        Jai Mata Di!!

        Regards,
        Dheeraj Sharma

    • Hi Debarati,

      An email will come soon, in about 48-72 Hrs and you should take the printout of that email. IN the devotee zone, you must be having the details of the transaction, take print out of that page as well.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  26. @ mr.Dheeraj

    thanks a lot for your reply.but do have a problem on make a tickets from online.they do allow only the credit card but i have only debit card means ATM card.can i book my tickets from

    there?

    please inform..

    • Guess, I already replied you over email that you can use ATM cards too while booking the tickets online.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  27. can i book the helicopter tickets from katra with cash payment?i do want to book the tickets for 26th april 2012.is there any other route for booking unless online?

    • Hi Debarati,

      I guess yes, you can get tickets from Katra counter as well but it all depends upon the availability of tickets. Apart from travel agents and getting the tickets from office counters of Helicopter services in Jammu/Katra, I do not think there is any other way to book tickets apart from online

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  28. janak vyas on

    jai mataji,

    Can we book helicopter tickets from Katra to sanjichhat online? we want to book on 19/05/2012 early in the morning in the very first flight.When should we book ticket online?please advise us about the procedure of helicopter booking. please provide us correct website adderess for booking.

    • Hi Janak,

      Yes you can book the tickcets online. You should start trying your luck from 18th April mid night to book these tickets. Use Internet Explorer as the browser only.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

    • Hello Janak,

      You can book helicopter tickets online from http://www.maavaishnodevi.org one month before your date of travel. The quota opens at 12.00 in the night. I have myself booked tickets online for our visit to Vaishnodevi in April.

  29. I am a regular visitor to the shrine and always get my helicopter booking done online but on my last visit I came to know through the people that all the tickets get booked evenbefore these are released by the shrine board. But to day I am surprised that when I tried to book my ticket and opened the website of shrine board which had shown UNDER MAINTENANCE which started from 9.30 P.M and remained under maintenance till 6.00 AM & when opened all the tickets were sold. This clearly indicates that ther is some misappropreation in the booking of the tickets. This is just to bring to your kind notice about the issuance of tickets online is not regular.

  30. PALLAB GANGULY on

    pl.tell me where I & my family stay in katra & baisnodevi?what is the actual distance from sanjichat to temple.

    • Hi Krishna,

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards,
      Dheeraj Sharma

  31. Nayan J Patel on

    please book my helicopter-ticket for KATRA TO MATAJI,Date-23-4-2012.[five passengers,2+3]

    • Hi Nayan,

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Regards,
      Dheeraj Sharma

  32. SUNIL BIRADAR on

    iam planing visit sri matha vaishnidevi by helecoptor on 01/06/2012. form katra and returned 03/06/2012. by helecoptor, plase inform me what i can do for this regard.please

    • Hi Sunil,

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Regards,
      Dheeraj Sharma

  33. hi , we are planning a trip to vaishnodevi for 11 april is is possbile to book the ticket for 4 people from katra to bhawan and is it possible to book online hotel on bhawan on and pooja booking as well . i have seen all the booking related sites they show its all book plz help . need to attend the pooja

    • Hello Abhilasha,

      Even I do not have any contact other than the official shrine board website link above in the article. You can check the details at the link above.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  34. KS MURALIKRISHNA on

    Dear Mr Dhiraj

    We are panning to visit vaishanvdevi in 1st week of July12.We may reach katra around 4pm. Is it possible stay night at top and have darshan next morning and return to katra. by 3pm. Pl advise

    Muralikrishna

    • Hi murali,

      Yes this is very much possible. You can leave by 8am from bhawan to reach katra back by 3pm very easily.

      Jai Mata Di!!
      Regards,
      Dheeraj Sharma

    • KS MURALIKRISHNA on

      Dear Mr Dhiraj

      what are type of payment accepted for helicoptor booking.like net banking,debitcard etc. and the how many advance is possible.Secondly how to book the accomodation at shirne.

      Pl help

      K S Muralikrihna

      • Hello Murali,

        Well, you need to have a credit or debit card of any bank to make the payment. You can use shrine board website to book accommodation at Bhawan. You have to make full payment to book helicopter tickets and make room bookings.

        For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

        As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

        Please note that, the process of getting the return in case of any transaction failure is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

        Also, note that no refund is made for cancellations and no pre-postponement of the timings will be entertained. Hence, book with extreme caution with respect to details.

        I hope this helps. Let me know incase you need more info. or have any queries or doubts.

        Jai Mata Di!!

        Regards,
        Dheeraj Sharma

  35. Ravishankar on

    Dear Dhiraj

    Planning to Visit Vaishno with my family on 19th April 12, by Helicoptor from Katra at about 1.30 pm. Can I be back to catch helicoptor to Katra by 4.40 pm?

    Pl help.

  36. Ravishankar on

    Dear Dhiraj

    I am planning to Visit Vaishnodevi with my family on 19th April 2012, reach by Helicoptor at about 1.30 pm. Can I come back by 4.30 pm coptor to katra? Pl help../

    • Hello Ravi,

      Again 3 Hrs is a bit too tight as per me. It should be atleast 4 Hrs, if not 5. You have to walk about 2.5 KMs which will take about 1 Hr approx, and then 1 Hr for coming back and this leaves you with 1 Hr for Darshan and all. If there is rush then you might get late. So, I feel at least 4 Hr gap should be there between the two flights and you have to pray that there is not too much rush.

      If you are considering Barionnath darshan then probably add about 1.5 Hrs (for up & down) to it, since the climb is a bit steep, so if you are not too much fit then you will of course take good amount of breaks.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Ravishankar on

        Dear Dhiraj sharma

        Thank u for quick reply. I booked my family by heli on 19th Apr 12 by 1.50 pm and return by 5.25 pm. Is it possible to come back. Is there any electric autos plying between Sanjichhat to Bhawan and back, assuming i leave out Bairav nath temple.

        Jai mata di../

        Ravishankar

        • Hello Ravi,

          I guess 4 hrs shall be fine if you make quick enough progress. The distance to bhawan from Sanjichatt is about 2.5KMs and you can walk up-down in about 2 Hrs if you do not take too long breaks easily. 1 Hr for Darshan but depends upon the rush and if you get free quickly then you can even go for Bhaironnath ji temple. I will advice atleast one of your family member who is quick and fit enough should definitely think of doing the bhaironath ji temple because without offering prayers at bhaironnath ji, the pilgrimage is not said to be complete.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  37. parveen kumar on

    Dear Sir,

    I want to book helicopter service ticket from katra to sanjhichhat and back for 3 persons on dated 26/4/2012. So please send me any agent no. in Delhi

  38. Hello Sir,

    I am planning to visit Vashno Devi on 10-4-2012 with my family.

    We are 9 people with 2 kids(age 6 and 2) and 1 old person my mother-in-law (age 67 years).

    However with the various problem with payment gateway etc could manage get helicopter service ticket

    only as below for all 9 people.

    Katra to Sanjichhat at 12:00 noon

    Sanjichhat to Katra at 2:45 PM.

    I have tried sending email to online@maavaishnodevi.org to change timeslot but they replies that no prepone/postpone/cancellation be done

    Few questions…

    1. We are planning to goto Bharav Nath as well, what is the best to make smooth journey?

    2. If we go little bit early in mornign will it be helpfull i.e. do they give earlier slot?

    3. same way if we return late is it possible to get later flight??

    4. Can we get auto while returning from BhravNath to Katra???

    5. Do we need to buy Yatra Parchi ?

    Thanks for your help.

    Dhiraj

    • Hi Dhiraj,

      Yes, the time appears to be very low I guess.

      1. I guess you will not be able to make it in time even from Bhawan considering there are old as well as young people. If there is rush, then totally forget that. Now, Bhairon Mandir trek is a bit steep and hard and will take more time. So, I do not think you will be able to make it in 2 Hrs.

      2 and 3. I do not think they adjust the timings. You need to check once you reach there.

      4. AFAIK, there are no autos run. Paalki, Ponnies are the two options.

      5. No since, you have helicopter tickets you will get a semi-VIP pass and should not require any Yatra Purchi as per Arpit's update above.

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Jai Mata Di Dheeraj Ji,

        Thanks for quick reply.

        If that is the case then i think we can go in helicopter from Katra to Sanjichhat(12noon) and we can come back our own, by the way , how long will it

        take roughly for below if we walk …

        1. Sanjichhat to Bhawan

        2. Bhawan to Bhairon Mandir

        3. Bhairon Mandir to Katra

        Also when will we get semi-VIP pass, is at the time of borading or we will get in email?

        Thanks again for your great help.

        Dhiraj

        • Hi dhiraj,

          I guess that should be fine. You have to walk about 2.5 KMs to Bhawan from Sanjichatt, which will take about 1 Hr approx. Bhawan to Barionnath darshanwill probably take about 1.5 Hrs (for up & down) to it, since the climb is a bit steep, so if you are not too much fit then you will of course take good amount of breaks. Bhairo Mandir to Katra will take about 5-6 Hrs on an average but in the end depends upon how you climb down and number of breaks you take in between.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  39. Hi, I have booked tickets fom Katra to sanjhuchhat & back for 18-Apr. somehow i missed on the transaction ID, pls let me know how do i retriew it….

      • hi Dheeraj,

        thanks for the reply, but still transaction is not updated, is there any contact no where i cann call & check…..

        regards

        • Hi Charanjit,

          You can contact online@maavaishnodevi.org and admin@maavaishnodevi.org. Also –

          Vinay also quotes in above comments:

          Here are some contact numbers which might help yatris.
          System Division: 01991-232820
          OnLine Section: 01991-232887

          I had an issue with my booking and called Online section, they were very helpful.

          Shubham also quotes in above comments:

          Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

          But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

          So, to help you people, I am providing the details to process the refund.

          All you need to do is to drop a mail to:

          tarunkumar.pawanhansvd@gmail.com and
          pawanhans.vd@gmail.com.

          Also, please provide all the details which includes:

          UserId:
          TransactionDate:
          TraceNo:
          OrderNo:
          TrackId:
          Travel Date:

          Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

          Thanks.

          Shubham Goel

          Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

          For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

          Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

          Other related Info:

          If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

          I hope this helps.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  40. i hve 18 tickets morning (08.25 am, 08.05 am, and 08.35am) from sanchichhat to katra on travel date 04/04/2012 can i sell it to required passegers becoz iam not able to cancel it

    • I guess the tickets are not transferrable officially but may be there should be other means used by travel agents who book the tickets in their name mostly and still people fly, though I am not sure about it.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  41. hello sir, after landing in sanchichatt through helicopter is there battery operated auto facilities from sanchichatt to bhawan and viceversa

  42. please help me to book my ticket katra to sanjhichhat and sanjhichhat to katra 14/03/2012

  43. Dear Dheeraj,

    we are 10 family members are planning to come darshan of mataji. but My mother cann't walk more, so i am planning to come via Helicopter from Katra to Sanjhichhat. but i wanna to know that, Is there any mode of Transportation like Palaki from Sanjhichhat to Bhawan and Back for my mother?

  44. B V Gautam on

    I have booked for helicopter on 05.04.2012. I want to know about trekking from Sanjhichat Helipad to Bhawan. I have constrined of climbing. Kindly help.

    • hi Gautam,

      It is not a very steep climb from there but in any case you can hire ponies or other such services to cover the rest of the journey. You can contact the helicopter service providers below and ask if there is any such facility or not:
      – Pawan Hans. 01991-234658, 09205044014 Email: pawanhans.vd@gmail.com, katra@pawanhans.co.in
      – Global Vectra.9419502542, Email: yatra@gvhl.net

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Can any one help me how to book helicopter tickets from Katra to Pavan Hans.

        Actually i have tryed to book from "http://india.gov.in/howdo/onlineservice_detail.php?service=2532" for date 13/4/2012 i have tryed today morning around 12: 15 AM. At that time it is displaying as "Tickets has been completed for that Date, please select another date". Within 15 to 30 min, how can all the helicopters has been booked.

        Can any one help me out, wht is the next alternative to book Helicopter?

  45. we have booked sanchichhat to katra tickets but wrong timings how to cancel them total 18 passengers 2 set by pawanhans and 1 set by global vectra for 04/04/2012 and we will be reaching katra on 03/04/2012 .how to do the cancellation plz help.

    • Hi Jaishree,

      You can contact online@maavaishnodevi.org and admin@maavaishnodevi.org. Also –

      Vinay also quotes in above comments:

      Here are some contact numbers which might help yatris.
      System Division: 01991-232820
      OnLine Section: 01991-232887

      I had an issue with my booking and called Online section, they were very helpful.

      Shubham also quotes in above comments:

      Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

      But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

      So, to help you people, I am providing the details to process the refund.

      All you need to do is to drop a mail to:

      tarunkumar.pawanhansvd@gmail.com and
      pawanhans.vd@gmail.com.

      Also, please provide all the details which includes:

      UserId:
      TransactionDate:
      TraceNo:
      OrderNo:
      TrackId:
      Travel Date:

      Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

      Thanks.

      Shubham Goel

      Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

      For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

      Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

      Other related Info:

      If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • i sent email to your said id but they are saying it is not possible and wen i call to given no. they say cacellation is not possible what to do my 12786 rs is at stake plz help how to do

        • Sorry Jaishree, in such a case I do not know any other contacts 🙁 … Extremely pity for such a system and yes I can see in the rules section as well that "Once a booking has been done Cancellation of booking or pre-ponement/post-ponement of time of travel shall not be permissible.".

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

        • Hi Jaishree,

          I am looking to make a booking for 4/4/2012. Can you see if these tickets are transferable? If so, I'd like to get more details and possibly buy the tickets from you.

          Vivek

        • I guess the tickets are not transferable officially but may be there should be other means used by travel agents who book the tickets in their name mostly and still people fly, though I am not sure about it.

          Jai Mata Di!!
          Regards
          Dheeraj Sharma

  46. arpit goyal on

    Hello
    Actually I want to go to VAISHNO DEVI via helicopter but the tickets of the same are not available for 16th March.Can you please help me!

    • prashant pathak on

      hello sir,

      i want to book helicopter tickets from katra to sanjhichat on 27-5-2012 so when will i book tickets for this date & one thing more we r total 7 persons(4 adults &3 kids of age 6,3,2 respetively)so,should i book online tickets for 6 in advance & 1 ticket on the spot for 2 year boy.r they book 1 ticket for 2 year boy on the spot,plz help me sir

      thanking u

      • Hello Prashant,

        It is better that you book tickets in two slots online itself. Check the official website, to see if you require any ticket for 2 Yr child or not. If it is not required, then in that case, you will be able to book all six tickets in one slot only. You should start trying to book tickets from 26th April mid-night and continue to try every one hour with different timings untill you get the tickets. Some of the people above followed this trick to get their tickets booked online. I hope this helps.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

        • Dear Mr. Dheeraj Sharma,

          Really you are providing good information and I bookind my ticket for 10/04/12 for 5 people. I need information that Whether Palki will be availbale from Bhavan to Sahchichhat and Return, as my parents are not able to walk more. How much it will cost.

          Please mail me your E mail ID so that I can communicate with you on tour, if required any more information.

        • Hi Umesh,

          I guess it might be available but I am not sure because I never availed the service. But, still I feel it might be available.

          Jai Mata Di!!

          Regards,
          Dheeraj Sharma

        • thanks for rply but i m afraid once i did 1st ticket for 3 then i will be able to book tickets for next 4 as traffic in night on vaishno devi site is very heavy then we people not able to move together

        • O yes, that will always be the concern always. But, I checked the terms and conditions which states that "Children below 2 years of age will be carried free of cost. However, such children shall be carried in the lap of the accompanying adult. In case of dispute regarding age of child, valid proof of age shall be the deciding factor" . I that is applicable then you need only one slot.

          I hope this helps.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

    • Sorry, Arpit cannot help you in this regard as I do not book tickets and this blog is just for informational purposes only but you can contact contact "Nitin – shubhambrat@gmail.com" who has left the contact in above comments. He is a travel agent based in Jammu/Katra I guess but I am not sure about the services he offers. Please check with him directly.

      Jai Mata Di!!
      Regards
      Dheeraj Shar,a

  47. Prashant Vanarase on

    Jai Mata Di!!

    Dear Dheeraj, Wonderful info and thanks a ton for making booking process easier by providing such a wonderful info.

    1. I read your entire post and came across Aparna's post where she mentioned that after hitting payment button site redirects to home page of site. I faced exactly similar problem yesterday. Based on your inputs I started booking process at midnight, I filled form and after few pages came across web page with Payment>> button, when I clicked this button website opened home page with broken images instead of redirecting to Bank's payment page. I tried till 2:00 AM for at least 10 times but unfortunately not able to book ticket. I was very disappointed then today morning I tried similar process on same machine (Windows 7, IE 9.0) and this time with the blessing of mata rani I succeeded to book tickets for 6 adults. (Global Vectra – 10:10AM – Katra to Sanjichhat)

    I just wonder whats the issue last night?

    2. I have got now "In progress" status but as mentioned in one of the posts Helicopter departure time is not mentioned anywhere. May be I will get timing in their confirmation mail.

    FEW QUERIES:

    1. Considering I am traveling by helicopter from Katra to Sanji and coming back on my own. What steps I need to follow?

    I am reaching katra one day before my helicopter departure.

    Is getting yatra parchi in Katra is easy? or time consuming?

    2. Is it safe to keep all the belongings in the locker provided by them? Where is locker facility? Who provides lock for the locker?

    3. Considering I am coming down on my own, how much time it will take to come down walking?

    4. Can I get food on top?

    5. Which is the better route to go to bhaironath? From Bhawan or any other route? Please note as I am going up by helicopter, I am going to visit all places (Bhaironath, Adakawari, Banganga) while coming down.

    Thanks in advance.

    • Like Prashant, I too had the same problem where none of the payment gateways were working at midnight.

      Finally they worked at 3am and then I was able to book the helicopter and room (some of which somehow shows up as booked !!)

      Tank you Dheeraj for sharing all the knowledge and wisdom of your travels in J&K and the surrounding places.

      • Thanks Karthik for the warm words of appreciation, I am just doing what I love to do. Have a very nice pilgrimage.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

    • Hello Prashant,

      Please find my answers inline in respective order of your queries –

      1. I guess no issue but poorly designed web application 🙂 …
      2. Yes, you will get a confirmation email soon.
      3. You do not need the Yatra Purchi as I guess you will be getting the VIP pass for the Darshan since you have helicopter tickets while going to bhawan. Read Arpit's post above for more details.
      4. Yes, I guess it is safe though I have not used the service but feel it should be very much safe. I hope you are not carrying too much valuable things 🙂 … Locker guys will provide the lock and the facility is at Bhawan.
      5. It depends upon your fitness, coming down is easy and fast. You can take stairs as well at some places if you have good health and it will help
      you reach down very soon. I feel last time we went, we did it in like 3.5-4 Hrs
      6. Yes, there are lots of food joints all the way upto bhawan.
      7. AFAIK, there is only one route to Bhaironnath ji, that goes near Bhawan only. In any case, you need to first visit Bhawan for mata darshan and then only you should go for Bhaironnath ji.

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Hi Dheeraj
        I need your help to know how to cancel the helicopter booking of Global Vectra. What happened is by mistake i booked the ticket from "Katra To Sanjhichat" instead of "Sanjhichat to Katra" for dated 09April 2012. From Katra to Sanjhichat i had already booked the tickets for dated 8th April 2012.And on last night 10th April i was trying to book return ticket from "Sanjhichat to Katra' and i did the mistake in drop down menu to select the option for flight i selected the wrong option.Pl. help me so that i can process it and get my money refund for 06 Passengers Rs.4262.19

        • Hi Arvind,

          You can contact online@maavaishnodevi.org and admin@maavaishnodevi.org. Also –

          Vinay also quotes in above comments:

          Here are some contact numbers which might help yatris.
          System Division: 01991-232820
          OnLine Section: 01991-232887

          I had an issue with my booking and called Online section, they were very helpful.

          Shubham also quotes in above comments:

          Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

          But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

          So, to help you people, I am providing the details to process the refund.

          All you need to do is to drop a mail to:

          tarunkumar.pawanhansvd@gmail.com and
          pawanhans.vd@gmail.com.

          Also, please provide all the details which includes:

          UserId:
          TransactionDate:
          TraceNo:
          OrderNo:
          TrackId:
          Travel Date:

          Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

          Thanks.

          Shubham Goel

          Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

          For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

          Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

          Other related Info:

          If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

          I hope this helps.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  48. janak vyas on

    sir ,

    jay mataji

    we want to book helicopter ticket for seven persons on 19/05/2012. can we use SBI CREDIT CARD for online booking ?

    pl. guide us.

    Thanks.

    • Hi Janak,

      AFAIK, you can use any bank's card to make the payment. So, your SBI bank card should also work.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  49. Manish Wadhwa on

    Dear Sir,

    I want to book helicopter service ticket from katra to sanjhichhat and back for 9 persons on dated 26/5/2012. So please send me any agent no. in Delhi

  50. booking online is really mess. i had not thought that it would be so heavy even at mid night booking heli tickets, first i awiated on 5th march 11.59 pm to book tickets for 6th april 2012.

    for 2 hours from 12 midnight to 2 the website did not even take me to payment screen of hdfc, but i got up again at 3.00 am and tried by then many slots were booked, but finally i got tickets at 11.10 in the morning and return at 5.05 pm on 6th april, really it was tedious, first 2 transactions got declied. immediately i called hdfc and confirmed at 3.00 am whether amount is deducted thn thrid time it was successfull, be careful of amount being deducted.

    • Hi Shruthi,

      Thanks for sharing your findings with others too. And, yes it is extremely difficult to book the tickets via online system.

      Jai Mata Di!!
      Regards
      Dheeraj Sharma

  51. sir i have booked heli tickets online for 6th april 2012, should i also get yatra parachi slip paying rs.50/- online or not necessary, and also do i get semi vip pass for darshan,
    i also have typed only names during online booking of helicopter, i have not mentioned id no: will it be a problem

    • Hi Shruthi

      You need not get the Yatra Purchias you have the helicopter tickets. The VIP passes will be handed over to you by helicopter service provider.
      Since, you will be carrying the valid ID proofs, it should not be an issue.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Hi Deepak,

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure or cancellations is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Regards,
      Dheeraj Sharma

      • Fantastic information just as Sri Dheeraj is doing.Kudos, to your great observation skills and many thanks for thought and effort of sharing it with all the devotees here who seek similar information. I am sure this will be helpful.

        Jai Mata Di!!

        1)I will like to visit on 07/05/2012 morning and same day return so when do i have to book the heli tickets please let me know the exact date and time

        2)Also we are 9 persons where as the booking can be done for 6 persons at time so please suggest how do i book for 9 people at a time and will Axis bank Credit card work for the same please help

        • Dear Shekar

          1. For 07/05/2012 you may have to book on 06/04/2012 any time after 12 AM. ie after 11.59 PM of 05/04/2012.

          For this you need to set some alarm or reminder on your mobile or any other gadget or tick it on your daily calendar for 4th, 5th. To be double sure about the date(30 days before) and also to get a hang of the system, try the day before ie on 4th Wee hours.

          2. For 9 persons you have to take two slots. 6 in one and 3 in other. Try to book aged or patients if any in the 1st slot of 6 so that if you dont get next subsequent slots you may find some other solution of pony or palki.

          3. Axis bank credit card should work not sure since for other bank option it should take any bank card.

          Good luck and Jai Mata Di.

        • Hi Shekhar,

          Please find answer to your queries in respective order below –

          1. I guess, if you start by evening and keep up the good pace, you can return back in the morning. So, I guess overall it takes about 13-14 Hrs for the whole up and down provided there is average rush at Bhawan. If there is some real urgency or risk for doing inthe same day then preferably book the helicopter tickets at least from Katra to Sanjichatt to save time and it will let you get the VIP pass as well.

          2. Yes, the card will work but again 2 of you will have to make bookings because as per the process you cannot make more than 6 persons booking.

          I hope this helps.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

      • hi,

        i have online darshan parchi but i think we have to still go to the counter in katra to get it stamped. secondly i have only sanjhichat to katra helicopter ticket so will i get the vip darshan pass . thanks . jai mata ki

        • Hi Chander,

          You do not need the Yatra purchi as you will be given the VIP pass since you have the helicopter tickets. Arpit, has just provided his experience related to same in above comments.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

        • thanks dheeraj , but i have one way ticket i.e. also from sanjichat to katra . so my understanding is need yatri parchi for this. will i be given vip pass for this and from where can i get.

        • Hi Chander,

          I believe, in such a case, you will not get the VIP pass as you have already done the Darshan. You will need the Yatra Purchi in such a case.

          Regards
          Dheeraj Sharma

  52. Naveen Jhanjee on

    I wish to avail return chopper journey from Jammu to sanjhichat. Where to book the tickets.

    • Naveen, tickets can be booked online at Maa Vaishno Devi official website (linked in the article above), if your luck favors. Otherwise, you need to contact some travel agent based in Katra or Jammu to get the tickets.

      Jai Mata Di!!

      Regards
      Dheeraj sharma

  53. The online booking of helicopter is mess, Since it only allows to do 30 days advance booking, I sat at night to ensure I do not miss the date. I tried for several hours but all the time after entering the details it failed to take me to payment gateway. And in the morning it started displaying message that "Helicopter Booking already reserverd on this date,please try another date." And, there is no response to any phone calls. Even my email did not proper information in response. Is this just to fool!

    • I believe, this blog has tremendous potential to inform and keep the devotees updated of the process to visit Maa Vaishno Devi.However, the system which promises to be reliable and efficient for visitors is not that robust and full of errors. Although i have observed few points to share here..

      1- Though the booking starts only 30days in advance for rooms or heli service, please avoid using the HDFC and Citi payment gateways at night. As usually that's the time when maintainence is carried out on banking systems, which will make you more prone to losing your money followed by a complete messed process for refund.

      2- If month is of 31 days then ensure that you select one day less while you'r trying to book e.g if you're booking tickets on 4th March then you should be selecting 3rd April in the booking for period. Sytem there also acts in a funny way, where 30 days advance is not applicable to rooms and heli booking alike.

      3-Always use HDFC payment gateway as even if your money is fofeited, it will be returned back to the account that was used for booking. Whereas in the Citibank payment gateway, charges are high and if your money is forfeited than you will have wait for 4weeks to receive a DD.

      5-Always use Internet Explorer to make your bookings not any other browser, as they are not fully claimed by shrine board to be suppored during booking process. Delete your cookies and do a fresh booking by logging on to your website credentials in the Devotee Zone. Please ensure, that you don't take much time to book your rooms or helicopter bookings as cookies stored by the sytems gets expried soon and that doesn't even give you any sign of that. Devotee Zone does not have a logout procedure only login one. So, if you're logged onto the online account for a while, and whey you are rerouted to payment gateway it will likely end up outside your profile and block your funds.

      These are some of the the points that i wanted to share which might prove to be beneficial for every devotee here. JAI MATA DI….!!!!

      • Hello Saurabh,

        Thanks for sharing such valuable information. Kudos, to your great observation skills and many thanks for thought and effort of sharing it with all the devotees here who seek similar information. I am sure this will be helpful.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

        • For those who do not know there is also other bank debit cards option other than HDFC and Citi. It is just that the HDFC and Citi payment gateway is used. I had booked using the other debit card option. So those who may think by seeing only the HDFC and Citi options on the first page of booking may not get dejected.

          WHen you first see HDFC or Citi, select any of these and enter your details as required and then proceed further where again you will have to select the payment options after personal details entry. Here again the HDFC and Citi is shown alongwith 'other bank' which can be selected. Any bank debit card is accepted for this option. If you have problem of getting back to Home page with any bank debit card try another debit card if you have like ICICI etc.

          Whenever you get home page after entering all the card details, just confirm in another browser whether any amt has been debited from that banks account, if not then it is not successful. This way you may not be in a dilemma whether it has booked and you need not book again OR whether it has debited without booking etc.

          So whether susccessful or not check once your account of that bank if it is debited or not.

          So this way the early hours of 12 AM booking can be done confidently even if some maintenance of systems which was mentioned by one of the bloggers may take place.

          My suggestion is if you want to get a hang of the system do a dry run anyday upto the payment details for the next month date of current date. You may try this any time in day to avoid blocking the genuine bookers in early hours.

        • Hello Devotees, just to give a little insight into refund procedure of maavaishnodevi.org website.

          1-If your money gets stuck in any of the transaction, please ensure you send an email immdiately to online@maavaishnodevi.org alongwith following details..

          Maavaishnodevi Username:

          Payment Gateway Used: Citibank or HDFC

          Amount Deducted:Amount

          Payment Through: Credit Card or Debit Card ending xxxx.xxxx

          Booking Made For: Katra to Sanjhichat (Pawan Hans) for number of people e.g five (5) adults

          Payment Date and Time:

          Tracking ID: (If received) or Trasnsaction Ref No by bank for failed transaction.

          2- Once received, you will get an email saying that your attempt of failed trasaction was received by website and same has been forwarded to bank for confirmation. From that email, it takes about 4weeks time for refund ot process.

          3- Online department creates a Sr No: and sends to Accounts dept at Katra. In order to follow up with accounts department, please ensure that you have Sr No- handy with you. Once given to them, they would be abel to give you status. For follow up with Accounts department please contact at 09906047073.

          4- Besides, shrine board is going to launch a better interface or website soon for devotess for online trasactions, where they are planning to do away with citibank payment gateway altogher.

          Jai Mata Di….!!!

        • Hi Saurabh,

          Thanks alot for sharing such great info. I am sure it will be useful for many devotees.

          Jai Mata Di!!

          Regards
          Dheeraj sharma

    • hi Sunil,

      It indeed is, guess Saurabh has provided some valuable comments above for the same.

      Jai Mata Di!!

      Regards
      Dheeraj sharma

    • Even I faced the same issue.. I tried the day before and got the hang of the site.. but couldnt connect to the payment gateway.. The same happened today as well.. I think this is just to fool us. The Agents already book theirs in some other way and charge ppl upto thrice the amount!

  54. Subhash Arora on

    I believe, online booking service of helicopter tickets are completely mess. One can not book ticket before 30 days. and when try to book with in 30 days. there is no availbility (all already booked). Its bullshit, i believe.

    • Yes, Subash the online bookings are in mess for sure with no defined process, lots of confusion and still people do not get the tickets 🙁 … Nothing can be done until Shrine Board takes some serious action against the responsible guys for the same.

      Jai Mata Di!!
      Regards
      Dheeraj sharma

  55. Santosh Jha on

    Dear Dheeraj,

    I have booked my 2 sided heli tickets March 27 (to) and March 28 (back) but while registring for online yatra parchi i am not able to get it as it seems some website related issue. Please advice if the heli travellers are expected to get seperate parchi or their is some previlege facility of not required to take yatra parchi. Thanks for the help!! Regards. Santosh

    • Hello Santosh,

      As Arpit has stated in above comments, if you going by Helicopter services then you do not need any Yatra Purchi as you will be getting the VIP pass for the entry to the bhawan. He has the most recent and updated experience and thanks to him that he found time to share with all of us regarding the whole process.

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj sharma

  56. Dear Sri Arpit

    Fantastic information just as Sri Dheeraj is doing. Some points which I was searching I got answers from you.

    I have booked 6 for next month 28th, I have to get confirmation and email. Pl. clarify the following since you have already had a darshan.

    1. how much time did it take from sanjhichat to bhavan by walk?

    2. Where is the VIP pass for heli users given, is it at the helipad before departure at katra or after landing at sanjhichat?

    3. DId the pass really benefit in the sense was the time reduced significantly?

    4. I have booked for 7.50 from katra and 12.05 from sanjhichat, can I make it for 12.05 time.

    5. Is being present one hour before (11.05 in my case) departure at sanjhichat maintained strictly or can i be there by 11.30?

    6. Do we have to bring key and lock for the lockers at bhavan or they provide lock and key with lockers?

    7. Can I bring handycam on chopper to shoot while take off, the scene on the way & while landing as you say digital camera is allowed.

    8. Can we have the return ticket in our pockets while darshan or sld that also be put in locker?

    9. How much time it will take for darshan from the point of VIP queue and come out?

    Thanx in advance.

    • Hi Kartik,

      Please find the answers below-

      1. It is about 2.5 KMs, so it should take about 1.25-1.75 Hrs at leisurely walk. Sometimes, you need to wait in case of rush even when you have VIP pass.
      2. I guess it is given at at Sanjichatt but not sure about it.
      3. In case, there is heavy rush then yes indeed it really helps.
      4. 5 Hrs should be fine I feel but do not take necessary stops or delays.
      5. Not sure. Maybe Arpit can help on this or some other guy who have traveled.
      6. Not sure. Maybe Arpit can help on this or some other guy who have traveled.
      7. I feel you can do it.
      8. You can have paper in your pockets, it is the leather and electronic items that are not allowed.
      9. All depends on the rush.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Hi Kartik,

      Jai Mata Di

      Please see my inline comments. I hope that helps..

      2. Where is the VIP pass for heli users given, is it at the helipad before departure at katra or after landing at sanjhichat?

      —VIP Passes or the yatra Parchi will be given when you land at SanjjhiChhat. There is a counter for the same.

      3. DId the pass really benefit in the sense was the time reduced significantly?

      — When I went in Feb, there was hardly any rush(No Q), so having a Pass didnt really do anything special.

      4. I have booked for 7.50 from katra and 12.05 from sanjhichat, can I make it for 12.05 time.

      You can..You will have to maintain pace though..

      5. Is being present one hour before (11.05 in my case) departure at sanjhichat maintained strictly or can i be there by 11.30?

      —- From Katra to Sanjjhichat, I would recommend reaching 1 hour before the timeslot as the bookings are usually full. For return, Please check at the counter..

      6. Do we have to bring key and lock for the lockers at bhavan or they provide lock and key with lockers?

      — Lock and key is given at the locker counter.

      7. Can I bring handycam on chopper to shoot while take off, the scene on the way & while landing as you say digital camera is allowed.

      —FOR HELI_RIDE, I saw people carrying Handycams.etc however security(at Helipad) would ask you to take out the battery during checkin and sec check before boarding and till you reach Sanjjhichhat..

      8. Can we have the return ticket in our pockets while darshan or sld that also be put in locker?

      — Yes you can, Most of us carried , cash ,imp papers, boarding pass, credit or debit Cards.etc in pockets..Everythig else like wallets,belts, bags,shoes,etc can be left in locker.. Like, Dheeraj already said, Leather and Electronics are not allowed…

      9. How much time it will take for darshan from the point of VIP queue and come out?

      Thanx in advance.

      — Depends on the Queue..

      Regards,

      Arpit

      • Thanks alot Arpit, for providing your valuable inputs again. This really demands the a separate article as FAQs, I am working on it and with the help of devotees like you soon will be able to consolidate all this valuable info. at one place.

        Thanks again!!

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

        • Thanx to Arpitji and Dheeraj ji

          You have cleared a lot of doubts but Arpit ji the 7th point of handycam is not clear.

          Does that mean taking snaps with digital camera is allowed but handycam is not allowed.

          Are the lockers and locks strong enough.

          Can I bring my own lock?

        • Also Arpitji if the heli authorities are maintaining the heli timings of 7.40, 7.50, 8 … so on exactly as shown in the site while booking or any delay is there and if so how much? whether it may be up or down.

      • A.KAILASNATH on

        Thanks Arpit
        for your guidance. Regards, sincerely,Kailasnath, Hyderabad

  57. RAJENDRA CHANDAK on

    I WANT TO BOOK 3 TICKET FOR HELICOPTER KATRA TO SANGHICHAT AND BACK ON 21 MARCH 2012

    CAN YOU PROVIDE THIS

  58. i want to book a ticket to vaishnodevi on 19 may early morning so plz help me to book the ticket online.

  59. agomoni lodh on

    I want 6 tickets of pawanhans on 19th march. can u tell me the tickets are available ?

  60. Dear Dheeraj sir,

    I find mostly people are preferring pawan hans than vectra, any reason.

  61. Dear Dheeraj

    Today I booked 2 tickets for helicopter dated 25-03-2012 from katra to sanjhichat. However, after entering all the credit card details, i did not receive any confirmation page but the 1420.73 Rs is deducted from my ICICI credit card. Also, there is no information is showing up in the Devotee zone section. i also email to online@maavaishnodevi.org with my userid as no information is showing, kindly advise when i get my refund or the transacion is succusfull. thanks

    • Dear Rakesh,

      I do not have other details (apart from online@maavaishnodevi.org and admin@maavaishnodevi.org). Also –

      Vinay also quotes in above comments:

      Here are some contact numbers which might help yatris.
      System Division: 01991-232820
      OnLine Section: 01991-232887

      I had an issue with my booking and called Online section, they were very helpful.

      Shubham also quotes in above comments:

      Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

      But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

      So, to help you people, I am providing the details to process the refund.

      All you need to do is to drop a mail to:

      tarunkumar.pawanhansvd@gmail.com and
      pawanhans.vd@gmail.com.

      Also, please provide all the details which includes:

      UserId:
      TransactionDate:
      TraceNo:
      OrderNo:
      TrackId:
      Travel Date:

      Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

      Thanks.

      Shubham Goel

      Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

      For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

      Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

      Other related Info:

      If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

      I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Dear Dheeraj on

        Thank you for your response, today i rcvd my refund back to my credit card. thanks alot.

        • That is great Rakesh, my pleasure. Thanks to likes of Arpit, Ranglani, Saurabh, Shubham etc. for all their valuable inputs which are helping other devotees to good extent.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

    • Hi Dheeraj,

      Jai Mata Di

      With Blessings of Mata Rani, I successfully completed my trip Feb 20-22 and had wonderful Darshan at Darbar. Info provided in your blog was very helpful and me and my family were delighted to use the one way Heli service fom Katra to SanjjhiChhat. We were also luck as the Old Gufa was open during darshan.

      Based on my experiences, I have tried to summarize the process and would like to share it with you for benefit of other devotees.

      I also had a failed transaction initially and recieved a demand draft at my address without much hassle.

      Regards,

      Arpit

      ———————————————————————————————————–

      – Heli Tickets can only be booked at http://www.maavaishnodevi.org and not at website of service provider (Global Vectra).

      However, based on availability, tickets can be booked from counters at the HeliPad in Katra or SanjjhiChhat and other counters.

      I saw Global Vectra counter enroute very near to Bhavan, the other one is at White Hotel, Katra.

      – Tickets can only be booked 30 days in advance.(So you can book a ticket for the 31st day from the midnight of current date)

      – Devotee can book One way trip from (Katra to SanjhiChhat,SanjhiChhat to Katra)

      – Helicopter capacity is Maximum of 6 people.

      – Only one successful transaction (each side) is allowed per login id in a month.

      For Ex:- You can make one successful reservation from (Katra to SanjhiChhat and then SanjhiChhat to Katra) in a month. NOTE- This is a good way to find if

      your transaction is successful. In that case it will not allow you to make another reservation for that way and will throw the message.

      – Please note the Track Id given when the transaction is completed. Track Id, User ID,transaction date are the most important pieces of info needed when

      communicating wih online@maavaishnodevi.org for failed transaction refund.

      – Once the transaction is done, check your transactions in the devotee zone by using your user name and password. It will reflect all successful transactions

      ONLY. Otherwise transaction is failure, no reservation is allotted against failure transaction

      In case your transaction does not reflect in the devotee zone, amount is deducted form the card then, Please send the details (username and transaction date)

      to online@maavaishnodevi.org for tracing your transaction. From my experience, please provide details like

      TrackID, User ID, Name, mobile Number,email address. amount deducted. Date of Journey,time slot, Transaction Date.etc

      – Successful transaction will show with a status of 'in process' and will turn to 'confirmed' in 1-3 days. Devotee will recieve a confirmation email from

      admin@maavaishnodevi.org

      – Please communicate with online@maavaishnodevi.org, for Failure Transaction refund, In case of HDFC Gateway the refund will be credited into Account where

      as in case of City Bank Gateway the refund will be in shape of DD.This process will take Approx 4 weeks. In case of HDFC please check with your bank with in

      2 weeks and if refund is not received back please intimate online@maavaishnodevi.org with your user ID.

      – I communicated with online@maavaishnodevi multiple times for a refund and recieved prompt response within 24-48 hrs everytime.

      – Devotees who buy Heli tkts (One way or roundtrip) dont have to necessarily get the Yatri Parchis from Niharika Bhavan (at bus stop, Katra)

      as they get the yatri parchis or in most cases VIP passes when they reach SanjhiChhat. (Only Devotees booking one way return from SanjjhiChhat to Katra may

      need to get them.)

      Additional Info —

      – Mobile Phone Connectivity- Only Post paid connections(from other states) work in J&K. Prepaid connections do not work. Most of the popular service

      providers are available.

      – Digital Cameras are allowed.

      – Distance from SanjjhiChhat to Bhavan is approx 2.5 Kms.

      • Hey Arpit,

        Thanks a lot brother for such useful information. I am sure it will be very helpful for many other devotees here. I will create a blog post around it by your name (as guest post), so that it can be referred by other people/devotees as well easily and the info. is organized at a single place only. Thanks a lot again.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

      • Dear Sri Arpit

        Fantastic information just as Sri Dheeraj is doing. Some points which I was searching I got answers from you.

        I have booked 6 for next month 28th, I have to get confirmation and email. Pl. clarify the following since you have already had a darshan.

        1. how much time did it take from sanjhichat to bhavan by walk?

        2. Where is the VIP pass for heli users given, is it at the helipad before departure at katra or after landing at sanjhichat?

        3. DId the pass really benefit in the sense was the time reduced significantly?

        4. I have booked for 7.50 from katra and 12.05 from sanjhichat, can I make it for 12.05 time.

        5. Is being present one hour before (11.05 in my case) departure at sanjhichat maintained strictly or can i be there by 11.30?

        6. Do we have to bring key and lock for the lockers at bhavan or they provide lock and key with lockers?

        7. Can I bring handycam on chopper to shoot while take off, the scene on the way & while landing as you say digital camera is allowed.

        8. Can we have the return ticket in our pockets while darshan or sld that also be put in locker?

        9. How much time it will take for darshan from the point of VIP queue and come out?

        Thanx in advance.

        • Hi Kartik,

          Please find the answers below-

          1. It is about 2.5 KMs, so it should take about 1.25-1.75 Hrs at leisurely walk. Sometimes, you need to wait in case of rush even when you have VIP pass.
          2. I guess it is given at at Sanjichatt but not sure about it.
          3. In case, there is heavy rush then yes indeed it really helps.
          4. 5 Hrs should be fine I feel but do not take necessary stops or delays.
          5. Not sure. Maybe Arpit can help on this or some other guy who have traveled.
          6. Not sure. Maybe Arpit can help on this or some other guy who have traveled.
          7. I feel you can do it.
          8. You can have paper in your pockets, it is the leather and electronic items that are not allowed.
          9. All depends on the rush.

          I hope this helps.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  62. Pradeep Kumar-Pdp on

    Hi Dheeraj,

    You are doing a really great job and Mata Rani will defenately bless yoi for this. I am planing to visit Vaishno devi with my friends and i have so many doubts but once i read your above contents, my all doubts has been cleared now.

    Thank you so much for this wonderful information.

    GOD BLESS YOU.

  63. we want to come to vaishno devi on 11/03/2012.There are 13 members.So please tell us that tickets availaible .

    • Hi Avinash,

      I am not a travel agent or tour operator and do not book any tickets. The blog/website is just for informational purposes. However, you can check the links provided in the article above to book your tickets from the official websites of Maa Vaishno Devi, Pawan Hans or Online Global Heli Corp. mentioned above. Its fairly simple and straight forward process once you register at the official sites mentioned in the article.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure or cancellations is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Regards,
      Dheeraj Sharma

  64. We want to come vaishno devi on 11/3/2012.There are 13 members. Tickets will be available.

    • Also, If you are residing in Delhi, then you can also contact Pawan Hans office (011-24615711) in Delhi near Safdarjung airport as well and I guess they provide the tickets from there as well. Call them in advance as I am not sure about it.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  65. Rajesh Kumar on

    Jai Mata di…, I have yatra parchi for 17th March 2012,we are four in a family, and wish to book Helicopter service, but the online booking shows "all booked" moment it opens.Are agents at work.Fair booking chance seems to be blocked.Can you guide on this issue.

    • Hi Rajesh,

      Well, I also cannot help much in that case because neither I book tickets nor have any contacts to book tickets. I guess one of the helicopter service open the booking 31 days in advance on their website and there you can try your luck. Also, you can check at night say about 00:15 AM on 30th/31st day again to try your luck. If you are residing in Delhi, then you can also contact Pawan Hans office (011-24615711) in Delhi near Safdarjung airport as well and I guess they provide the tickets from there as well. Call them in advance as I am not sure about it.

      I hope this helps. Let me know incase you have more queries.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  66. Hi Dheeraj,

    Jai Mata di….really you are doing great job and mata will always bless you and your family and thanks for youe reply..I was worried for the VIP passes as i have only one way ticket only but if they will provide then it would be great 🙂

  67. BK Khurana on

    I have one side Helicopter Ticket from Katra to Sanjichat.I have got yatra slip online. Am I still required to go to Bannganga for authentication or I have to go straight to helipad. Also please tell if any VIP slip is issued for Darshan for one side Helicopter users. Jai Mata Di

    • Hello BK Khurana,

      Well, yes your Yatra Purchi will be verified as the concept behind Yatra Purchi is to control the rush. Yes, you will get the semi VIP passage to bhawan. I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  68. Dear Mr. Dheeraj Sir

    First of all appreciate your efforts to quench our queries. I'm trying very hard to book online Helicopter tickets but unfortunately whenevr i plan and try to book tickets 30 days in advance it says already booked..can u pls help me as because of this my trip is getting postponed for last 3-4 months. Today when i got link to your portal..i thought i might seek your help.It looks like agents are booking in advance.

    Rgds

    Harish

    • vivek mathur on

      Dheeraj ji i am vivek mathur plan for visit vaisno devi mata on 25 feb 2012 with my father,mother,wife and 2 yrs son.i am staying in jamshedpur,sir pls suggest me its fine to visit this time(regarding climate) with my son.kindly suggest.

    • Hi Harish,

      Well, I also cannot help much in that case because neither I book tickets nor have any contacts to book tickets. I guess one of the helicopter service open the booking 31 days in advance on their website and there you can try your luck. Also, you can check at night asay about 00:15 AM on 30th day again to try your luck. If you are residing in Delhi, then you can also contact Pawan Hans office (011-24615711) in Delhi near Safdarjung airport as well and I guess they provide the tickets from there as well. Call them in advance as I am not sure about it.

      I hope this helps. Let me know incase you have more queries.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Hi Dheerajji,

      I have tried booking tickets in Pawan Hans and as well as Global Vectra but everytime it says due to reservations at that time there is non availability of tickets we are 5 and we are going on 25th Feb 2012 and every thing is fixed is there any other option to buy tickets other than online ?

  69. Tejinder Brar on

    Dear Sir,

    Me and my wife are planning summer tour to leh this june, starting from chandigarh-jammu-srinagar-kargil-leh-manali-chd. I like to drive my own car i.e. ford figo. Sir, i wud like to know whether ford figo as a hatchback car which have normal road clearance, would be a reliable option to go with, means in terms of road condition and other factors.

    My basic query is that can i go to leh on ford figo or not ??? As many of my friends suggest me to go on SUV, bt i like to drive my own car on this journey.

    Please suggest…..

    Thanks and regards,

    Tejinder Brar

    • Hello Tejinder,

      Well, yes you can drive to Leh in your hatch back but you need to take some precautions while you drive especially on Manali – Leh Highway.

      For cars, although an SUV/MUV is good to have and a 4WD SUV will definitely help but I have seen hatchbacks (including Altos and Nano) and sedans doing good enough job on Manali – Leh Highway. However, with sedans / hatchbacks one must drive with extra care and caution. Also, be ready for few scratches or sacrifice some parts on your sedans / hatchbacks under-belly due to the lack of enough ground clearance which may be required in some water crossings or landslides on Manali – Leh Highway.

      For much more details, I strongly suggest you go through the section "Private Vehicles i.e. Cars and Bikes | Self Drive or Ride to Ladakh" on the article linked here It will answer most of your doubts.

      For most common itinerary for Leh – Ladakh you can check the article here as well. It is very balanced itinerary followed by many of the travellers including me 🙂

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Regards
      Dheeraj Sharma

      PS->I guess you have posted it in wrong post as there are many other articles related to Leh – Ladakh 🙂

      • Tejinder Brar on

        Thanks sir for the useful info. Will definitely get back to you after finalizing the itinerary.

        Thanks a lot.

        • Hi Tejinder,

          Feel free to contact me for any queries you have on your itinerary. Try to explore Ladakh section of my blog and I am sure you will find some really useful information for all the planning you need 🙂

          Regards
          Dheeraj

  70. Dear friends,

    I'm travelling with my parents (senior citizens with knee issues) on Mar 1st. For my parents, I got 9 am helicopter tickets to go up (Katra to Sanjichatt). But, I'm unable to get return (Sanjichatt to Katra) heli tickets with enough time for darshan.

    So, I'm thinking of staying overnight, since Mar 2nd early morning .. heli ticket (Sanjichatt to Katra) is available.

    Now the problem is that rooms are unavailable (online). I'm unable to get Mar 1st overnight room or dorm booking at Bhawan and Sanjichatt. Any advice? Do you know if some rooms are released at last minute for booking? Should I contact some agent for this?

    Pls help!!!

    Regards

    Vinay

    • Hi Vinay,

      I guess you should wait for sometime and see if the website works for online room bookings. If not, then contact some good travel agent based in Jammu or Katra.

      Jai Mata Di!!

      Regards
      Dheearaj Sharma

  71. I have booked the ticket for helicopter from Katra to sanjhichatt and after that i am unable to book the return ticket as the same is not available. For one way journey do they provide the VIP entry pass for darshan ??

    • Hello Yash,

      Yes, they do provide semi-VIP access with helicopter tickets. For bookings either you can try several times or if still unable to get the tickets then contact some good travel agent based in Jammu or Katra and see if they can help.

      Regards
      Dheeraj Sharma

  72. Hi Dheeraj ji,

    Jai Mata Di…

    you are doing a great job here. May mata give happiness to you and your family.

    Here are some contact numbers which might help yatris.

    System Division: 01991-232820

    OnLine Section: 01991-232887

    I had an issue with my booking and called Online section, they were very helpful.

    Regards

    Vinay

    • Hi Vinay,

      Thanks a lot for sharing the useful info. with us too. I am sure it will be helpful for many.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  73. Dear All,

    I would like to inform you that i booked 02 helicopter tickets at 15:41:09, on 2012-02-07 for (Global Vectra) through https://www.maavaishnodevi.org

    But i am unable to find my tickets, but payment has been done by HDFC credit card 1420.73/-

    my login id is amitnamrata20

    please refund me ASAP.

    Please Help

    Regards

    Amit

    9971754706

    • Hi Amit,

      You can write the mail to online@maavaishnodevi.org and admin@maavaishnodevi.org. Also Shubham has posted some details/references in the comments for Pawan Hans services whom you can contact for refund.

      Some contact numbers are posted by Vinay too –

      Here are some contact numbers which might help yatris.
      System Division: 01991-232820
      OnLine Section: 01991-232887

      You can check them too and I hope that helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • pankajgoel on

        jai mata di sir aap ne nitin khjuria trval agent ka hame number deya tha uske ley thanks kyo k hamari beteya ka birthay gift melgya kyo k hame helicopter ,ataka aarti,roam service 3 feb ko melgye the thanks sir in futcher hame y service kha se mel sakti h plz sir

  74. Jai Mata Di,
    Need Help
    I booked 4 ticket from Katra to Sanjichhat on 07/02/2012 but amount was deducted from my card but ticket status was not shown in Devotee Zone I don't have the TrackID No/ Trace No of the transaction but can provide you Bank reference No. will it be useful to process Refund

  75. Hello Dheeraj/All,

    I will really appreciate if anyone can help. I am trying to book hotel room on vaishno devi Website. When i click gateway payment it always takes me back to original page. Whether anyone on this forum has faced this problem and is there any solution to it ?

    I have also booked helicopter service and for that payment has gone through fine with status showing as "InProgress".

    • Hi Gautam,

      It may be a temporary issue only with the website. May be you can try your luck at some later day. Personally, I have never booked the room from this website. I hope if someone has done it before, he/she may provide the required inputs.

      For helicopter services, the process is like:

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Thanks Dheeraj for your reply, I have received confirmation on my helicopter booking but room booking is still a problem.

        I will try room booking after few days (if at all it is working)

  76. Hitesh Desai on

    Jai Mata Ji…

    Hi Friends i wanted a reply from u if u can as im vist maa vaishnu devi temple on 18th Feb 2012 i have booked ticket for my wife but i have not booked ticket for my daughter as she is 10 months old only

    I wanted to know that will they allow my daughter to travell with my wife????

    and also suggest me any another idea

    pls comment on my Inqury

    Thank U

    Jai MAta Di

    • Hi Hitesh,

      Yes, they will allow your daughter but no seat will be allotted to her. You need to make her sit on your lap only during the flight duration.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Hitesh Desai on

        Hi Dheeraj

        Thank U for your reply

        Jai Mata Di!!!

        Regards

        Hitesh Desai

  77. Madan Kumar on

    I want to travel by heli service katra-sanjhichat-katra on 3.5.2012, 09 persons including 4 yrs. miner, but resctriction are for 30 days and thus when i open the site i found it is already booked all. pl inform me any authorised travel agents

    • hi, pawan hans cancelled my tickets due to bad weather,but pawan hans not send my refund to my a/c what i do?

      • Hi Sandeep,

        You can write the mail to online@maavaishnodevi.org and admin@maavaishnodevi.org. Also Shubham has posted some details/references in the comments for Pawan Hans services whom you can contact for refund.

        Some contact numbers are posted by Vinay too –

        Here are some contact numbers which might help yatris.
        System Division: 01991-232820
        OnLine Section: 01991-232887

        You can check them too and I hope that helps.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

  78. Hi All,

    Last month I posted an update regarding my bookings through Pawan Hans. I cancelled my tickets due to date change. I faced a lot of problem for cancellation and to get my refund back.

    But, finally today I got my refund. My hard work paid and the refund was done after 2 months.

    So, to help you people, I am providing the details to process the refund.

    All you need to do is to drop a mail to:

    tarunkumar.pawanhansvd@gmail.com and

    pawanhans.vd@gmail.com.

    Also, please provide all the details which includes:

    UserId:

    TransactionDate:

    TraceNo:

    OrderNo:

    TrackId:

    Travel Date:

    Then you will have to provide the bank account number of ICICI of anyone. Please give complete details, and I can assure you, after sometime, you will get your refund.

    Thanks.

    Shubham Goel

    • Thanks for sharing the information Shubham with all of us here. I hope it will be useful for people looking for refund here as well. However, I just hope that the guys listen on the personal email Ids because by the look of it these IDs are personal being hosted on GMAIL accounts. Also, sharing data on personal email IDs can sometimes result in some unforeseen circumstances of malicious intent such as Phishing. So, just wanted to make sure that these IDs are of genuine person.

      Kindly confirm. Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Hi Dheeraj,

        I understand your concern. Even I was worried initially about these ids. But, due to some luck, I got a mobile number of a senior person of Pawan Hans. I called him, talked to him, explained everything to him. He then himself suggested me to mail on these ids and wait for sometime. Even after mailing, the person will get a reply from them, but I am not sure whether it is an auto reply or not. However, I feel that atleast giving it a try is not bad rather than having no hope of refund.

        JAI MATA DI.

        Thanks.

        Shubham Goel

        • Thanks a lot Shubham for such information. I hope it prove useful to people seeking help in this regard. Jai Mata Di!!

          Regards,
          Dheeraj

      • Umesh Patel on

        Hello,

        I have booked helicopter tickets for katra to sanjichhat. The status showing "In Process". My question is that Is it possible that they regret for giving tickets on later stage ?? I want to book return ticket once onward tickets is confirmed.

        Please share your best knowledge regarding this.

        Dhanyavaad.

        • Hi Umesh,

          I could not understand your question but the process is like:

          As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

          I hope this helps. Let me know incase you need more info. or have any queries or doubts.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  79. Subir Bhattacharjee on

    What will be the photo ID proof for my 7 yrs old girl child ?

    • Subir, if your daughter has a passport it will be great otherwise any school ID card should also be fine.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • Hi Subir,

      I guess not, you need to have an Debit or Credit card to get tickets online via official Maa Vaishno Devi website.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  80. 1) I have booked return helicopter – do I need to buy Yatri Parchi ?

  81. hi, dheeraj

    i am going for mata's darshan with family on 3 march and want to book heli tickets but i live in uk and have h.s.b.c.bank card so how to book the ticket online as they ask for hdfc or citi card and how long the darshan will take (anyguess) because i want book ticket for my return to katra.

    your suggestion will be very helpfull

    thanks

    • Hi Vicky,

      I guess as long as you have any bank's credit or debit card, you can make the payment. They do not ask for HDFC or Citibank Cards rather they are just the Payment Gateways that has been implemented by the official website. It is same as you go for shopping and swipe machine are of different banks but you can still shop using your card. Same way Payment Gateways can be of different banks but that does not mean you should have card for those banks only. I hope this helps. Let me know for any doubts or queries.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • HI, Dheeraj,

        thank you for your reply and it was helpful,

        but i did book the ticket and got track id no- after that it ask me for my visa verification password, that was fine. as i hit the submit button the page was redirected to homepage and non of the image can be seen just letters. and they did not gave me any trace no- or order no-. so i check transaction status and they ask me for trace no- and order no- which i don't have. i did to bookings 1 for up and 1 for down and both appears with same problems

        i am coming from uk just for mata's darshan on very short leave

        so what i have to do now as i have the track id for both of the bookings

        pls help me as i don't want to miss the approachinety for the first ever mata's darshan in my life

        pls help

        thankyou

        • Hi Vicky,

          We are in the same boat. I am in US and when I did the online booking, it took our visa details but did not give a confirmation page and the transaction doesnt show up in 'devotee zone'. Also, my credit card has not been charged yet.

          I emailed the online@maavaishnodevi.org. But the reply was very vague. I did the transaction on Feb 2nd.

          I would be interested in knowing what you did? Did you book once again?

          Regards,

          Vinay

      • hi vinay,

        well my card has not been charged yet but can't block the payment. thanks for enquiry phone numbers, i will give it a try.but dropping my idea to visit mataji this year and good luck for your visit to mataji, just pray for me.

        byeeee

  82. arun malhotra on

    Hi, i have booked ticket for the 28th feb 2012. but i have mentioned only ID card no but i forgot to mention name of passenger. Will they alow me to board the helicopter. Please suggest

    • Hi Arun,

      I do not think there should be any problem but just on the safer side drop a mail to them and go with all the required documents and your original PhotoId card for which you have given the reference. I hope this helps.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

    • arun malhotra on

      Thanx a ton dheeraj, i have mailed them already but didn't got any reply. If u have der contact details kindly give that. Those available on site is not working or they r not picking up phone.

      • Sorry Arun, I do not have other details but Shubham has posted some details/references above for Pawan Hans services. You can check them too and I hope that helps.

        Jai Mata Di!!

        Regards
        Dheeraj Sharma

  83. SMITA TAMHANE on

    Jai Mata DI Dhiraj,

    hi, i have planned to take mata rani darshan on 8 th of april 2012. please tell me when should i book the ticket i mean to say how many months before the darshan. is it compulsory to buy return ticket. one ticket is possible from katra to sanjichat. return ticket is helpful in darsha Que? please help me u could.

    • Hi Smita,

      1. Tkts can be booked only 30 days in advance.

      2.No, it is not compulsory to book return Tkts. You can book just one way tkts as well.

    • Thanks Arpit. Yes, Smita as Arpit suggested you can book your tickets 30 days in advance from the Maa Vaishno Devi website and 31 days in advance from one of the operators website, I guess Pawan Hans. Try all three websites starting 31 days in advance and you will be able to book the tickets. You can book tickets for one side as well. If you are residing in Delhi, then you can also contact Pawan Hans office (011-24615711) in Delhi near Safdarjung airport as well and I guess they provide the tickets from there as well. Call them in advance as I am not sure about it.

      I hope this helps. Let me know incase you have more queries.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Yatendra Kumar on

        What a mindblowing work you are doing Mr. Dheeraj. Maa Vaishnow will bless you.

        Before getting your blog I had many questions regarding helicopter service as I have booked 5 tickets for 1st March 12. The status is "IN PROCESS". I tried all the helpline nos given by Global vectra and Pawan Hans but either those were switched off or nobody replied. After reading your replies to the other devotee I got all the answers automatically.

        This is first time I am going with my parents and my newborn first daughter (2months).

        I would pray to Maa Vaishno to give you health, wealth and happiness as you are really doing a gr8 job without any charge.

        Just keep it up.
        God bless you.
        Jai mata di

        Yatin (Delhi)

        • Thanks a lot Yatendra, I also really wish and pray that Maa Vaishno give health to my family too. Jai Mata Di!!

          Regards and Thanks
          Dheeraj Sharma

    • arun malhotra on

      Hi smitha

      Its not compulsory to buy return ticket. u can book tickets only 30days before. Please try at midnight sharply to get the tickets..otherwise u may not get that

  84. Sachin Kansal on

    I booked the ticket for 3 on 29/ 01/2012 for 16 feb 12 ,transaction status showing in devotee zone is in process . Will I get the confirm status or not as I have not booked before 1 month

    • Hi Sachin,

      The process is like:

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

      • Sachin Kansal on

        Thanks dheeraj As I got the confirm status of my bookin o16 feb 12 . Do I also need yatraparchi or not

        • Hi Sachin,

          Yes, you will need Yatra Purchi for sure. You can get it online for about Rs 58 as well as after reaching Katra from the counter for free.

          Regards
          Dheeraj Sharma

        • Sachin by email:

          thanks dheeraj ji
          is it possible to take tickets from sanjichat to katra at the spot because we are not sure how much time we need to finish off mata ji darshan

          Sachin, I am not very sure buddy that you can get the tickets from Sanjichatt or not and that too on the spot. I guess even if you can it may be a be troublesome process. You can count about 6 Hrs gap as safe between return flights. Mata Bhawan is about 3.5 kms from Sanjichatt, so considering you cover it in one hour up and 1 hour for down then 4 Hrs will be enough for bathing, buying prasad and darshan because you will be having the VIP darshan pass as well as you are going by helicopter service.

          I hope this helps. Let me know incase you have more queries.

          Jai Mata Di!!

          Regards
          Dheeraj Sharma

  85. Ashish Sharma on

    Dear Mr Dheeraj Sharma,

    A very big thanks to you for running this blog which is helping a lot of people.

    I also have a small concern which I am not able to get answer to. I am planning yatra in March 1st week and shall availing heli service for the same. I have a small doubt.

    Return heli bookings automatically entitles you to priority darshan or you have to book that separately, if yes then how? I tried checking this with shrine board website but they never pick phone and only replied on mail. Global vectra mail said for VIP passes, I will have to contact Katra office only.

    Pls help!

    Regards

    Ashish Sharma

    • Hi Ashish,

      Yes, if you take helicopter services then you get the VIP access. You need to contact them at their counters or helipad for the same I guess.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  86. Hrudayesh Patil on

    Namaste Dhiraj Ji. Jay Mata Di……..

    Kya Ye Such Hai.? Is me koi Hidden charges to nahi.. Plz tell me and guide me. Thanx.

    • Hi Hrudayesh,

      Yes, these prices are from official website of Maa Vaishno Devi. The blog/website is just for informational purposes. However, you can check the links provided in the article above to book your tickets from the official websites of Maa Vaishno Devi, Pawan Hans or Online Global Heli Corp. mentioned above. Its fairly simple and straight forward process once you register at the official sites mentioned in the article.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure or cancellations is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  87. Hi Dheeraj,

    JAI MATA DI

    As u guide me in this matter thanks to you.

    "If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases"

    But i have an another query that:

    1) Should we carry id proof of all the passengers or only one person who booked the tickets?

    2) If i am sending somebody for cancel tickets and refund of money, do they need id proof of all the passengers or who booked the tickets? bcoz this is not possible for me to go 48 hours before the departure time, my train would arrive at 8:00 AM on 20/02/2012 and i booked helicopter tickets on the same day at 3.30 PM.Some of my friends going on 15/02/2012 can i give them confirmation mail or my id proof for collecting money?

    Regards

    Bharat

    • yes-give ID copy of all passengers with yr letter authorizing the bearer to collect payment on yr behalf giving his ID proof no,attesting his signatures-signed by both parties-refund collector has to show his original ID at Helipad-advise him to be in Q at 0800

    • Hi Bharat,

      1. Yes, you need to carry valid PhotoID proof of all the passengers.
      2. I am not even sure about this because I feel this if for the cancellation only, though this process has been updated by someone (rangalni) in the above comments. You can always try and also email them at admin@maavaishnodevi.org to know the exact details about the refund. It is highly likely that on your behalf no one else can get the refund. Not sure how this clause came by.

      Jai Mata Dai!!

      Regards
      Dheeraj

  88. hi Dheeraj,

    One thing more i want to know that i booked 5 tickets and got confirmation mail but at the time of booking correct age is not maintained in online application, so do we carry all members Id proof or will it be enough of user person. (Who booked Tickets)

    If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases.

    In this regards i want to know if somebody else is going for Mata Dharsan can we send him to take money at pawanhans/Global Vectra office with the confirmation mail and id proof of user person?

    Regards

    Bharat

  89. Mr.Dheeraj

    Jai mata di !

    I have booked to and fro Helicopter Booking for 20 feb at morning 10.40 and return at 2.20 aftrnoon. I need to know that is the in between time sufficient for darshan ?

    Do they issue a Darshan Ticket on Boarding Pass of Helicopter for faster darshan?

    would appreciate if you could help me in this regards

    Amit

    • Hi Amit,

      Well, since you have booked the tickets for helicopter you will get the semi-VIP type of access to the temple. Though 3.5 Hrs could be small difference and you need to rush through your pilgrimage. However, in February, you may not find much crowd, so it might just be enough. Also, I feel the helicopter services may not be very strict with the timings and may accommodate you in other flight in case you missed yours, subject to availability. But, do confirm this first.

      Wish you happy and safe journey…

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  90. Hi Dheeraj,

    I made two transaction for the booking of 5 tickets dated 20/02/2012 katra to sanchichat from Global Vectra on the name of Bharat Jain and 4 members total 5 tickets booked on 21/01/2012 but due to struck in HDFC Payment Gateway one transaction failed and global vectra charged for both transaction amount (Rs. 3551/-+ Rs 3551/- = Rs. 7102/-) from my credit card, how can i get my money back for one transaction which not done so far.

    So it deducted twice from my credit card and showing only one transaction in the Devotee Zone as status, which is successful.

    I will be very thankful to you.

    Regards

    Bharat Jain

    • Hi Bharat,

      You may try your luck with given below process –

      Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

      For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

      Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

      Other related Info:

      If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

      Jai Mata Di!!

      Regards
      Dheraj Sharma

      • As you suggested me "For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

        bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org"

        As i have 5 confirmed ticket, and i did not get any cancellation/failure mail from shrine board. I got a confirmation mail from them.

  91. hitesh solanki on

    i want 4 ticket on 21 feb 2012 evng to ma temple and want come katra on 22 feb

    • Hi Hitesh,

      I am not a travel agent or tour operator and do not book any tickets. The blog/website is just for informational purposes. However, you can check the links provided in the article above to book your tickets from the official websites of Maa Vaishno Devi, Pawan Hans or Online Global Heli Corp. mentioned above. Its fairly simple and straight forward process once you register at the official sites mentioned in the article.

      For online ticket bookings: You can register at the official website of Vaishno Devi linked here and then after login to Devotee account, you can book tickets using the link to helicopter services and make the payment using any Credit/Debit card of any bank on the official website. You can book tickets only 30 days in advance of your travel date. The cost of the ticket is Rs 699 for one way. You can check the current price. You can book your tickets and check more details regarding helicopter services to Maa Vaishno Devi at the link here as well.

      As soon as you book the tickets, first your status on the page for transaction should be Successful (check link-’Check transaction status’) and there will be one more status in devotee zone which could be “In Process”. Then wait for 48-72 hrs for this status to change to “confirmed”. Once, the status is changed to “confirmed” there will be a confirmation by e-mail from the Helicopter Service Provider which ever you booked. After that you need to take the print out of this page with you at the time of Yatra and the print out of confirmation email. You will be required to show these print out along with the photo identity proofs at the time of boarding the helicopter.

      Please note that, the process of getting the return in case of any transaction failure or cancellations is pretty painstaking and slow. Hence, do not book in case you are not sure about the travel dates or your plan is tentative or your first transaction is failed (it is likely that second will also fail. So, more amount will be stuck) etc.

      I hope this helps. Let me know incase you need more info. or have any queries or doubts.

      Regards,
      Dheeraj Sharma

  92. HI Dheeraj,

    Iam planning to take mata's darshan on 25/01/2012 but not getting helicopter tickets. I have been trying for many days but no luck. What are my chances if i do directly to counter and try to book heli tickets, will i get the tickets, i coming from mumbai.

    • Hi Jagdish,

      Not sure about it, you may or may not get it from there. Also, even if you get it through some travel agent the prices may be higher as well. You can try it once you reach there.

      Jai Mata Di!!

      Regards
      Dheeraj Sharma

  93. Hi Dheeraj

    Many thanks again for your help on this website. For those taking the helicopter, would you know if the walking trail from Sanjichhat to Bhawan is the SAME trail that yatris walking all the way from Katra also join? Trying to understand if we can carry a toddler on the trail from Sanjichhat helipad to the mandir (and back) relatively easily.

    Many thanks,

    Gattu

  94. Mr.Dheeraj

    Jai mata di !

    I have booked to and fro Helicopter Booking for 20 feb at morning 10.40 and return at 2.20 aftrnoon. I need to know that is the in between time sufficient for darshan ?

    Do they issue a Darshan Ticket on Boarding Pass of Helicopter for faster darshan?

    would appreciate if you could help me in this regards

    Amit

  95. HI,

    I booked 5 tickets for katra to sanjhichat on 21/01/2012, but in the devotee zone status is showing in process, that is fine as i got information that it wud take 48-72 hours for confirmation or not. i have another problem that i wud this transction in the 2nd time bcoz in the first time due to bad net service my transction struck at the payment gateway and money deduct from credit card, so what shud i do for it. its showing only one transction in the devotee zone.

    • Hi Bharat,

      You may try your luck with given below process also –

      Please note that I am not sure about this process because it raises lots of doubts but this has been mentioned by one of the readers (ranglani) in above comments —

      For pawanhans, the Cancelation or Refund Process for Confirmed Booking is as follows:

      Please bring the cancellation/failure mail at helipad office and the refund will be paid by cash. If your are not able to come to Katra then please send any of the bank account number (ICICI,HDFC,PNB,SBI) of the travelling passenger for depositing your refund money. If you dont have account in the any of the above mentioned banks then please email your postal address with phone number for refund through Demand Draft (DD) for faliure transaction to online@maavaishnodevi.org and admin@maavaishnodevi.org

      Other related Info:

      If it is pawanhans, then carry their e-mail confirmation, they shall refund in cash(minus 150/- pp cancellation charges) in person at helipad 48 hrs before departure of flight. For global vectra go to their office in hotel White Orchid in Katra on working day & deposit their e-mail confirmation & give your bank a/c number for refund in yr a/c. Carry ID in both cases

      Jai Mata Di!!

      Regards
      Dheraj Sharma

  96. Hi dheeraj,thanks a lot for the prompt reply… The information was quite helpful… Thanks again… Jai mata Di!