Vaishno Devi Helicopter Services | Online Tickets & Process
You can now make online booking of tickets for the helicopter services running on the Katra – Sanjichhat – Katra section for Mata Vaishno Devi. The return fare from Katra – Sanjichhat – Katra is Rs 2,010 and the one-way fare is Rs 1,005 (as of September 2018). After confirming the ticket online, you need to carry valid identity proof such as a PAN card, voter ID card, driving license, passport, etc.
I believe this will certainly help a lot more people (mainly physically challenged / unfit or old aged) to visit the holy place and surely is a welcome step by the Shri Mata Vaishno Devi Shrine Board (SMVDSB). Thanks to them for the same as perhaps now my parents can also try to attempt this divine pilgrimage.
You can use the official website to book your online tickets for Helicopter services of Mata Vaishno Devi – http://www.maavaishnodevi.org
Yes, you can purchase the current helicopter tickets of Vaishno Devi from the ticket counter at Katra. You need to have a valid photo ID proof for yourself and all members of your group to avail the current tickets.
Now, Yatra’s registration slip (parchi) is mandatory to purchase the current Vaishno Devi helicopter tickets at the counter. Please do not fall for any touts or agents and note that the charges of helicopter tickets are Rs 1005 for one way and Rs 2010 for a return ticket. The rates are exclusive of any taxes which will be charged in addition to it.
You may encounter a lot of touts or agents trying to cheat you by charging more money for the Vaishno Devi helicopter tickets. DO NOT purchase such tickets as it is not allowed officially.
Time needed: 1 hour
Below is the detailed step-by-step process of booking the Maa Vaishno Devi helicopter tickets online.
Register by clicking the ‘New User Registration’ and provide all the details.
Only one user registration is allowed. It is best to register from a network from which you are sure that no one else would have registered before. Otherwise, the website will not allow you to register. Use your mobile network maybe if nothing works.
After successful registration, select the date, route details, flight, and several passengers. Check the availability and start entering passenger details. One user can only book a maximum of 5 helicopter tickets from one credit card or debit card in a month.
Make sure you submit the correct details, double-check before submitting the final step. Once, you submit the details they cannot be changed. Many people make mistakes, so I will recommend that you check all the details twice.
Enter the credit card or debit card details for processing the payment. On successful payment, you must take the printout of the reservation slip and note down the transaction ID. The transaction will start showing in the Successful transaction history of the home page.
When you are making a reservation and a technical problem happens, make sure that you check the transaction status.
a. If the transaction status is successful, then you do not need to do anything. Now, you can take the printout of your reservation using the re-print option.
b. In the case of a failed transaction, you can retry a new reservation. If the amount has been deducted, you can send the email to ‘online@maavaishnodevi.org’ for the processing of a refund. You should provide the transaction details including tracking ID number / Trace number, user ID, and transaction date.
c. You must send refund requests within 30 days of travel otherwise no refund will be issued.
Once you make the online reservation, you should take the printout of the Electronic Reservation Slip (ERS). This will need to be presented with other required documents including an original credit card or debit card along with a valid photo ID address proof. Also, you must save the Transaction ID somewhere for all future references. If you cannot take the printout of the ERS, you can send an email to ‘online@maavaishnodevi.org’ within 48 hours of the transaction date.
Please note that www.maavaishnodevi.org is the only official website of the Shri Mata Vaishno Devi Shrine Board (SMVDSB). You should use only this website for any online purchases including the purchase of helicopter tickets and SHOULD NOT use any other unofficial means to purchase the tickets. The above-mentioned rates in this article are official rates and only taxes are extra to be paid with it. SMVDSB does not have authorized any travel agent to sell helicopter tickets. Hence, you should not pay any other charges to an agent as it is not allowed officially to purchase tickets by other means.
You should carry the original Credit Card or Debit card with which you have purchased the helicopter tickets for Vaishno Devi yatra. In the absence of the original credit card or debit card, you will be denied boarding without any refund.
In addition, you must carry an original valid Photo ID and Address Proof for yourself and everyone in your group, without which boarding will be denied. The documents which are accepted are Passport, Aadhar Card, Driving Licence, Voters ID or PAN card, or any Credit Card with Photo.
The helicopter ride takes just 8-10 minutes from Katra to Sanjichhat and a similar time it takes to return from Sanjichhat to Katra.
Children below two years of age are allowed to ride free provided they are carried in the lap of the parents. In case of a dispute, you may be required to present a copy of your child’s birth certificate. So, do carry it with you.
You should reach at least 1 hr before the departure of your helicopter flight to Katra or Sanjichhat. If you do not reach in time, you may be marked as NO SHOW and no refund will be issued in such a case.
The helipad is about 2 KMs away from the Katra bus stand. You can either walk/hike or take a local auto/taxi to reach the Helipad and board your flight.
Vaishno Devi Bhawan is about 2.5 KMs from the Sanjicchat helipad. The gradient of the walk is low and simple, you will easily reach Bhawan in an hr or so from the Sanjichhat helipad.
The helicopter will carry 5-6 passengers in one flight.
Yes, the Vaishno Devi helicopter flights are subject to weather, visibility, and flying conditions. If it is unsafe to travel or fly, the flights will be canceled. A full refund of tickets will be issued in such a case.
You can send an email to ‘feedback@maavaishnodevi.org’ for any complaints or suggestions on the Vaishno Devi helicopter tickets process.
You can also send your complaints or suggestions by mail post to the following address:
Deputy Chief Executive Officer,
In-Charge Operations Wing,
Office of the Chief Executive Officer,
Shri Mata Vaishno Devi Shrine Board,
Katra District Reasi J&K, PIN – 182301
Read More Below:
Briefing Governor NN Vohra, who is the Chairman of Shri Mata Vaishno Devi Shrine Board, RK Goyal, CEO of the shrine board, said after pursuing a transparent bidding process the one-way passenger fare for the helicopter travel between Katra and Sanjichhat had come down from Rs 1,225 per passenger to Rs 699 per passenger from April 1 this year.
Expressing satisfaction over the significant reduction in the helicopter fares, the Governor hoped that a large number of senior citizens and physically challenged pilgrims would get an opportunity to avail of this facility, considering that the helicopter service was now available at a reasonable price. He called for effective day-to-day monitoring of the helicopter operations.
Goyal stated that for the convenience of the pilgrims the board had further streamlined the procedure for ticketing of the helicopter services on the Katra-Sanjichhat-Katra sector.
He added that the passengers, who wished to avail of the helicopter services, could log on to the shrine board’s website (www.maavaishnodevi.org) and confirm an e-ticket after making the required payment.
The Yatris could also avail of the online ticketing facility through the website of the two helicopter operators, viz, Pawan Hans Helicopters Ltd ( https://www.pawanhans.co.in ) and Global Vectra Helicorp Ltd (http://www.onlineglobalhelicorp.com ).
Dr Mandeep Bhandari, Additional CEO of the board, clarified that a pilgrim possessing an e-ticket must carry a valid proof of his or her identity like a passport, PAN card, voter ID card, driving license etc., which bore the name and other particulars of the pilgrim to secure a hassle-free access to the heliports at Katra and Sanjichhat.
He advised all pilgrims, who intended to avail of the helicopter services, to secure a confirmed ticket before finalizing their travel plans.
Source: e-ticketing for helicopter services to Sanjichhat begins
I am really happy to see how online services by the various departments are getting better every passing year. Similar examples can be seen by both Kullu Administration for launching the mobile app to issue Rohtang Pass permit and Leh Administration to completely make the Ladakh Inner Line Permits process online which helps thousands of tourists every year.
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Jai Mata Di !!
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